Senior IT Infrastructure Analyst

• Serve as a member of the Nuclear Infrastructure Team
• Provide support for infrastructure and business application technologies, including servers, storage systems, network devices, and virtualization platforms
• Install network switches and access points
• Support Nuclear outages
• Plan, design, install, and/or support computer systems
• Facilitate technical and business planning for upgrades
• Provide technical guidance on software and hardware to IT staff
• Develop or assist in developing IT software and hardware standards
• Assist in designing and implementing required systems
• Integrate software and hardware configurations to maximize performance
• Coordinate hardware and software upgrades with IT areas and business units
• Prepare activity and progress reports for individual and project work
• Evaluate hardware and software developments and recommend improvements or upgrades

• Bachelor's degree in Computer Science or another related degree, or High School/GED with 6 years of related work experience in lieu of the degree and 2 years of experience
• Minimum 2 years of related work experience
• 2-3 years of practical experience with operating systems, software, and hardware
• 2-3 years of computer skills, including general usage and support
• Ability to thoroughly document work processes and adhere to processes
• Strong oral and written communication skills
• Strong interpersonal skills, including listening, conflict management, approachability, and negotiation
• Ability to prioritize activities and focus team efforts based on priority
• Ability to research independently, multitask, and meet deadlines under tight time frames
• Ability to build working relationships across organizational levels
• Ability to work effectively in a work-plan-driven team environment
• Ability to resolve complex issues
• Ability to present technically complex information understandably to business clients and management
• Ability to work independently with little direct supervision
• Ability to recognize when to raise issues and provide status updates
• Ability to absorb change and handle stress and frustration effectively
• Ability to facilitate meetings and provide direction to others
• Must be able to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future

Demonstrates expertise in supporting infrastructure and business application technologies, including servers, storage systems, and network devices. Proficient in planning, designing, and implementing computer systems while ensuring effective communication and collaboration across teams.

• Infrastructure Support
• Network Device Installation
• Operating Systems Experience
• Technical Documentation
• Interpersonal Skills

• Computer Systems Design
• Software and Hardware Standards Development
• Virtualization Platforms
• Network Switches
• Access Points
• Performance Integration
• Hardware and Software Upgrades
• Technical Guidance
• IT Software Support
• Business Application Technologies

• Strong Oral Communication
• Written Communication
• Conflict Management
• Negotiation
• Team Collaboration

• Nuclear Infrastructure
• IT Staff Support
• Technical Planning
• Process Adherence
• Complex Issue Resolution