Collections Specialist

Description We are looking for a Collections Specialist to support business-to-business account recovery efforts for a Contract position based in Huntington Beach, California. This role focuses on managing a high-volume portfolio, maintaining clear client communication, and helping resolve outstanding balances through effective follow-up and problem-solving. The ideal candidate brings strong commercial collections experience, attention to detail, and confidence working with billing data and account records in Excel and enterprise systems.

Responsibilities:

- Manage a portfolio of approximately 50 to 100 commercial accounts, following up on outstanding invoices and driving timely resolution of past-due balances.

- Communicate with retail business clients through written correspondence and other outreach methods to secure payment commitments or bring accounts to closure.

- Use credit and collections platforms to initiate automated reminders and support consistent follow-up activity across assigned accounts.

- Prepare and issue final demand notices when standard collection efforts have not resolved delinquent balances.

- Investigate billing concerns and account issues, identify the cause of nonpayment, and work toward practical solutions with customers.

- Maintain accurate account documentation, payment updates, and collection activity records within JD Edwards Enterprise One and related systems.

- Analyze account details and aging information in Microsoft Excel to prioritize collection efforts and monitor progress against outstanding receivables. Requirements

- Experience in commercial or B2B collections with responsibility for recovering payments from business accounts.

- Working knowledge of credit and collections practices, billing follow-up, and account resolution processes.

- Ability to manage a high-volume workload while maintaining accuracy and professionalism in client communications.

- Proficiency in Microsoft Excel for reviewing account data, tracking balances, and organizing collection activity.

- Strong written communication skills for preparing correspondence, payment requests, and final demand notices.

- Effective problem-solving skills with the ability to address disputes, past-due invoices, and customer account issues.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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