Honda Service Advisor
Listed on 2026-08-22
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Norm Reeves Honda Huntington Beach
Huntington Beach, CA 92648, USA
Location:
Huntington Beach, CA (Onsite) | Type:
Full Time | Salary Range: $80,000 - $120,000
Schedule
:
Monday - Saturday | Sundays off with another day off mid-week.
As our Service Advisor, you7re one of the most important team members at
Norm Reeves Honda in Huntington Beach.You7re responsible for creating a super
Norm Reeves
service experience for our guests and using your communication skills to build the bridge between guests and technicians.
Your work will ensure our guests leave 100% satisfied with their
Norm Reeves
experience. This role is a great way to kick start your career with us!
What Youll Do:
- Greet guests as they arrive in the Service drive
- Communicate empathetically with guests about their vehicle
- Offer solutions and added services to guests
- Prepare detailed repair orders after initial inspection with exact instructions, making special note of primary concern(s) from the guest
- Provide timely follow-up progress of each repair order and contact guests with repair changes
- Analyze quality control reports and maintain a high Customer Service Index Score
- Process monetary transactions
What Youll Need:
- Previous experience as a Service Advisor in a similar setting
- A valid drivers license and acceptable driving record
- Creative, positive, team player attitude
- Ability to analyze situations and make win-win business decisions
- Honesty, empathy, and exceptional communication skills
- Leadership skills in team-based and independent settings
What We Offer:
- Medical, Dental, Vision, and Complimentary Life Insurance
- 401k Matching and FSA
- Tuition Reimbursement
- Paid Time Off (accrues)
- Supplemental Insurance (Hospital, Accident, Critical Illness)
- Discounts on Vehicles, Services, and Parts
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).