SaaS Customer Support Specialist — Global Onboarding
Listed on 2026-10-04
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Customer Service/HelpDesk
HelpDesk/Support
Rippling, Inc. is seeking a Customer Support Specialist focused on the Benefits Marketplace to help customers navigate our all-in-one HR, IT, and Finance platform.
You will become a product expert and resolve inquiries across email, chat, and video calls, ensuring accurate guidance and timely resolutions. Based in a fast-paced SaaS environment, you will document interactions in our CRM, collaborate with Product and Engineering for enhancements, and maintain up-to-date knowledge of policies and
We are currently recruiting a SaaS Customer Support Specialist — Global Onboarding for our team in San Francisco, CA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 65.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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