IT Business Analyst

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Since 2018, Elevate Aircraft Seating has been enhancing the passenger experience through innovative aircraft seat design and manufacturing. With locations in California, Washington, and Germany we are guided by creativity, collaboration, and a shared commitment to quality.

We are looking for a skilled IT Business Analyst to join our team in Huntington Beach, CA. This is an on-site position based in Huntington Beach, CA. We value teamwork, inclusivity, and continuous professional development, and we offer competitive benefits along with opportunities for growth.

The IT Business Analyst is responsible for a broad range of IT support for both infrastructure and application environments. The position is a key contributor and works in a broad set of end-to-end technology solutions. To be successful in this role, you must demonstrate superior service to our end user community by proactively communicating and ensuring that desired customer outcomes are achieved.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Responsibilities span across multiple disciplines covering Enterprise systems, Applications, Cloud Services and SaaS-based solutions and various other technology areas in support of the enterprise IT environment
• Ensure system conforms with architectural objectives and system's production readiness and supportability
• Support the installation, configuration and maintenance of multi-platform systems hardware, software and components
• Document, implement, and maintain computer applications and systems
• Collaborate with the business to develop dashboards and reports
• Assist with release planning for software and hardware across the enterprise
• Assist with evaluation of architecture to ensure compatibility with computing systems
• Provide daily production support as issues arise; conducts problem analysis as needed
• Acts as a point of escalation for moderate to difficult problems
• Research new technologies to improve operational efficiency
• Provide solutions to a variety of technical problems of moderate scope and complexity
• Contribute to team effort by accomplishing related results as needed.
• Maintain a safe, secure and legal work environment, adhering to all Company policies and procedures.
• Maintain and protect the confidentiality of the Company’s information and products.

• Bachelor’s Degree or an equivalent combination of education and experience.

• Level I: 0-2 years of IT experience
• Level Il: 2-5 years of IT experience

• Strong analytical and problem-solving skills and hands-on technical experience across multiple technology disciplines are required.
• Technical expertise to evaluate, install, upgrade and maintain enterprise-wide range of technology solutions which may include hardware and software solutions
• Results orientation and self-motivated
• Willingness to drive and embrace change

• Analytical
  
  Skills:
  
  Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources at the department level.
• Business Case Analysis:
  Complete knowledge of business case analysis to effectively perform functional responsibilities of the occupation.
• Information Technology Fluency:
  Complete ability in the use of personal computing hardware and software to enter project information, such as, statements of work, resource identification and usage, task status, cost estimating and tracking, etc. Complete knowledge of processes and tools to maintain, archive, and retrieve digital files. Complete ability in constructing/building and providing reports and presentation material as needed for…