Quality Assurance Manager

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JOB SUMMARY

The Quality Assurance Manager ensures the management of the company's quality, process and/or business improvement efforts within a defined segment of the organization. Responsible for interfacing with engineering, customers, and Supply Chain or suppliers, on quality related issues. This person typically has a staff of quality engineers, quality administration and inspectors reporting directly to him/her. Responsible for managing all quality assurance personnel within division.

SUMMARY OF JOB DUTIES - Essential Functions (Other duties and projects may be assigned or requested.)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

* Plan, develop, and coordinate quality assurance programs for the company's aircraft cabin interior assembly products.

* Ensure the quality management system complies with regulatory, industry, and customer requirements.

* Collect and analyze aircraft cabin interior assembly samples to evaluate their quality.

* Perform Process Failure Mode Effect Analysis (PFMEA) and create false proof manufacturing processes to detect and avoid nonconformances.

* Implement and monitor Advanced Product Quality Planning (APQP).

* Generate cost savings by monitoring Cost of Quality KPI.

* Set up and improve robust processes in operations.

* Identify contractual requirements and risks for exposure, and aid to implement mitigation plans.

* Ensure that division is properly prepared for internal, customer, and/or third-party audits and ensures audits are properly managed.

* Interface with supply chain department on supplier related issues.

* Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.

* Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.

* Develop vision, strategy, and objectives for quality.

* Lead process and continuous improvement in operations

* Analyze quality control test results and provide feedback and interpretation to production management or staff.

* Provide training to employees on QMS and Repair station Procedures.

* Monitor development program milestones regarding quality

* Assist various departments with problem solving tools and be a problem-solving champion.

* Manage and oversee the company's corrective and preventive action processes and their effectiveness.

* Identify and understand customer requirements.

* Oversee the company's internal and external nonconformance system.

* Administer and assist management with monitoring and reporting of key performance indicators (KPIs).

* Assist and develop direct reports

* Maintain good customer communication and relationships; strive to meet or exceed customer satisfaction expectations.

* Participate in the development of product specifications.

* Stop production if serious product defects are present.

* Identify critical points in the manufacturing process and create statistical sampling plan at those points by assigning Initial Reliability requirement.

* Familiar with AS9100 requirements and FAA CFR Title 14

Part 21 and Part 145

GENERAL QUALIFICATIONS - Education, Knowledge, and Experience

Education:

* Master's degree in Mechanical Engineering, Industrial Engineering, or a related field, and 2 years of related work experience; OR a bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related field, and 5 years of post-bachelor's, progressive related work experience.

Experience:

* A minimum of 5 years in quality assurance or related technical field.

Skills:

Of the required experience, must have 3 years of experience in each of the following:

* Aircraft cabin interior assembly

Of the required experience, must have 2 years of…