Fire Detection Systems Technician

Fire Detection Systems Technician 3

Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization. We help customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

Backed by advanced technology, lifecycle services, and an industry-leading field organization, Johnson Controls elevates customer performance, turns goals into real-world results, and helps move society forward.

Under general direction, the Controls Service Technician 5 is responsible for the service and repair, design, configuration, and operation of complete HVAC building control systems and other low-voltage control sub-systems. This role is accountable for quality, timeliness, and efficiency while developing complex software programs, commissioning systems, and solving operational issues. You will also prepare detailed information and submittals that support customer, consultant, sales, service, and subcontractor understanding of system design and operation.

This position is responsible for supporting fire alarm and fire suppression projects from installation through commissioning and service. You will coordinate with project managers, customers, and other trades to keep work moving safely, on schedule, and in line with customer expectations.

• Install, program, configure, commission, and service fire alarm and fire suppression systems at customer sites.
• Execute projects on time and within allocated installation hours.
• Work with the project manager to resolve discrepancies and coordination issues that affect installation activities.
• Read and interpret blueprints, diagrams, submittals, specifications, software and system programs, schematics, and operational product manuals.
• Coordinate installation activities with other trades to optimize installation time and maintain site progress.
• Attend required site meetings and support project execution with clear communication.
• Train customers on system operation, conduct simulations, and respond to functional questions.
• Provide excellent customer service through consistent communication with district staff and customers.
• Complete project documentation accurately and in a timely manner.
• Follow OSHA and Simplex Grinnell safety policies and procedures at all times.
• Participate in an on-call rotation and perform other duties as assigned.

• Own the outcome by working safely, accurately, and with accountability from installation through commissioning and service.
• Stay close to the work by identifying issues early, coordinating directly with the project manager, and removing obstacles that slow down site progress.
• Improve every day by using practical problem-solving, documenting clearly, and learning from each project to raise quality and consistency.
• Win as one team by collaborating with customers, district staff, and other trades with trust, respect, and clear communication.
• Balance multiple projects at once while maintaining attention to detail, safety, and customer satisfaction.
• Use your technical knowledge to translate drawings, manuals, and system details into reliable field execution.

• High school diploma or equivalent.
• Three or more years of documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.
• Experience reading and interpreting blueprints, submittals, and operational or product manuals.
• Experience using hand tools, test equipment, a multi-meter, a digital analyzer, and commissioning devices.
• Ability to obtain and retain licenses required by national, state, and local codes.
• Ability to perform physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
• Ability to work in unusual and sometimes difficult positions, including ladders, scaffolding, high lift equipment up to 40 feet, ducts, crawl spaces, and above ceilings.
• Ability to work flexible hours, including weekends, to meet customer requirements.
• Strong customer service skills and the ability to lead and work well with team members.
• Ability to follow safety guidelines and procedures at all times.
• Strong organizational skills, a positive attitude, and the ability to learn quickly.
• Valid driver's license and a driving record that meets company…