Senior Site Lead

Status:
Full-Time, Non-Exempt | Payrate: $26.00/Hour |

Schedule:

Sunday - Thursday 2:30 PM - 11 PM ;
Off:
Friday & Saturday

Reports to:

Program Manager Department:
Emergency Services Region:
Orange County

Job Summary:

The Senior Site Lead is responsible for overseeing guest intake, logistics, and daily shelter operations at the Emergency Shelter Program. This position includes managing shelter activities, coordinating volunteers, and assisting with crisis intervention and conflict resolution. The Senior Site Lead will support staff and ensure a client-centered, trauma-informed environment.

Essential Duties and Responsibilities:

Shelter Oversee and assist in the implementation of shelter activities including logistics and guest intakes to ensure quality, guest-focused, and trauma-informed delivery of services

Assist in the coordination of volunteers and support services

Oversee the organization of supplies and facility’s needs

Encourage and discuss progress toward housing with shelter guests

Management

Goal:
Support identified program staff, facilitating optimal performance

Support shelter staff during designated shifts

Assist in various aspects of staff's duties

Assist in coordinating and managing special group events and holiday events

Provide crisis/conflict intervention

Communicate any staff or shelter issues to Program Manager Administration Goal :
Oversee administrative duties that support program services

Coordinate supply and service needs

Assist with securing necessary resources

Assist with record keeping and reporting

Miscellaneous

Attend staff meetings and training workshops as needed

Assist with general duties (stocking supplies, copies, fax, phone calls, etc.)Perform ad hoc projects as appointed by Supervisor Experience Ensure  a client-focused, trauma-informed, and housing-focused shelter approach

Ability to perform crisis intervention as needed

Previous shelter experience is preferred but not required

General

Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional and safe environment while on duty; and establish and maintain effective working relationships with others

Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs

Dependability, responsibility, and the ability to communicate effectively and respectfully

Fluency in Spanish is of significant value

Physical Requirements Ability to lift, bend, push, and pull up to 50 pounds

Prolonged periods of standing and the ability to work in a fast-paced environment
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