UFC GYM Fitness PT Sales​/Assistant Manager

Benefits:

• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance

The Fitness PT Sales Admin is responsible for ensuring a positive customer experience personally and through Coach’s supervision. The role delivers great member service along with Private Training & Supplement revenue. As needed, the Admin addresses member concerns, employee relations issues, and oversees scheduling and time‑keeping activities. The Admin communicates and enforces Company and Club policies and procedures on a regular basis.

They are also responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires 7‑day a week availability, including both morning and nights.

• Sells training sessions, executes an effective prospecting strategy, conducts guest tours, and completes sales of staff through the T‑Turnover process.
• Services Intro PT packages, builds value, and re‑signs clients on full programs to hand off to the coaching staff.
• Member prospecting in person/digital to generate complimentary appointments for personal training programs.
• Ensures accurate administration of client programs, supplement purchases, measurement tracking, and workout programs. Arrives on time, prepared, and attentive for training appointments.
• Assists in all revenue‑generating activities, including complimentary workouts, supplement booths, body‑fat tables, seminars, workshops, etc.
• Achieves monthly revenue objectives for Private Training and Supplements set forth by the Company.
• Reviews daily club sales performance and individual employee performance with the Fitness Manager, Vice President, and staff to identify issues and clarify necessary behaviors. Administers company policies related to the sales process.
• Independently schedules and manages client appointments to ensure optimal time management and service delivery. Coordinates directly with clients to arrange sessions, meetings, or service visits according to availability and needs, maintains up‑to‑date schedules, and adjusts for changes or cancellations. Oversees the full scheduling lifecycle for individual client appointments.

• Works with the Fitness Manager to ensure coaches are productive, that revenue and service goals are communicated, and that the Club remains on‑track to attain daily, weekly, and monthly financial goals.
• Sets monthly, weekly, and daily goals and objectives consistent with or above company targets. Conducts regular meetings with coaches to review performance and operations, offering direction, motivation, and guidance toward achieving personal and club goals.
• Handles member service matters such as providing club tours, explaining coaching services, and signing members up for training agreements and appointments. Mediates member issues and concerns in a timely, effective manner, escalating when appropriate.
• Performs various administrative and housekeeping duties within assigned areas as needed.
• Alerts the Operations staff of repairs and maintenance needs and conducts daily facility walk‑throughs.
• Supervises coach sales activities, reviews agreements, and prepares daily paperwork.
• Complies with operational procedures and follows up with compliance checks through monitoring club systems and employee performance.

The Fitness PT Sales Admin reports directly to the Fitness Manager and/or General Manager. The Admin communicates and enforces all policy and procedures with the Coaching Team. Duties require interaction with all club members and employees.

• In‑depth knowledge of Personal Training techniques from assessment to program design and sales.
• Ability to operate and adjust all fitness equipment.
• Knowledge of company policies, practices, and procedures, including emergency and safety procedures.
• Strong interpersonal and communication skills; friendly, enthusiastic, and positive attitude.
• S…