Field Service Technician

Shuttleworth is seeking a field service technician who installs, repairs, rebuilds, and maintains machines and equipment such as material handling systems and automated conveyor systems to ensure team and customer success. This is a travel‑intensive position requiring approximately 85% travel throughout the United States and, occasionally, internationally. Travel may include weekday and weekend assignments, overnight stays, and extended periods at customer facilities during equipment installation, startup, troubleshooting, and service activities.

• Perform onsite field service activities at customer locations, including installation, startup, troubleshooting, repair, and training requiring approximately 85% travel.
• Dismantle machines and equipment to access problem areas.
• Inspect and measure parts to detect wear, misalignment, or other problems.
• Remove and replace worn or defective parts.
• Realign and adjust components.
• Start‑up and debug equipment to test operation after repair/installation.
• Install and troubleshoot electrical components.
• Understand PLCs and ladder logic.
• Make limited software changes.
• Provide training to customers on proper maintenance and operation of equipment.

• Oversee others when required on a service call.
• As Lead Technician, supervise Shuttleworth personnel onsite and coordinate projects with the customer contact.
• Direct work performed by the customer's personnel and subcontractors.

• High school diploma, GED, or equivalent combination of education and experience; or minimum 1‑2 years related experience and/or training.
• Willing and able to travel approximately 85% of the time; valid driver’s license and passport, or eligible to obtain one.
• Ability to interpret blueprints, electrical schematics, and ladder logic.
• Skill to troubleshoot electrical wiring and ladder logic programs.
• Strong numerical skills using various units of measure.
• Ability to read and interpret safety rules, operating instructions, and procedure manuals.
• Write routine reports and correspondence.
• Communicate effectively to groups of customers or employees.
• Apply common sense to follow detailed written or oral instructions.
• Address problems involving a few concrete variables in standardized situations.

A total compensation package includes salary, comprehensive medical/dental programs, life insurance, generous paid time off, and a retirement savings plan with company match. Benefits are available from day one of employment.

Pro Mach is an Equal Opportunity Employer. Pro Mach uses E‑Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug‑free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.