Patient Services Representative - Cardiology, Greenlawn, Long Offsite

Position: Patient Services Representative - Cardiology, Greenlawn, Long Island, Full Time, Days, Offsite
Mount Sinai - 325 Park Avenue - Responsibilities:
Provide front line contact for the department/neighborhood by answering telephones, directing and responding to callers, relaying messages to appropriate recipients and greeting patients and visitors with the highest level of customer service.;
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.;
Ensures patients are prepared for their appointment by informing the caller of items to bring to their appointment and of the appropriate practice policies.;
May schedule and maintain calendar for meetings and/or appointments.;
May instruct patients and assist them in navigating MyChart.