Lead Administrator

Necco has an opportunity for a career as Foster Care Lead Admin
. This role will provide value to the company by supporting the revenue-driven programming throughout our locations. The Lead Admin will provide clear expectations and oversight of all administrative specialists throughout the Foster Care function.

A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels iculously passionate about the company’s success, growth, and program quality.

• Oversee the overall administrative financial activities of the assigned offices, such as payments and stipends
• Assist administrative specialist with troubleshooting any finance- related issues within office
• Serve as liaison with the finance team regarding issues related to billing/payments/claims for office programs
• Ensure that all rent, bills, and stipends are paid out on time throughout
• Follow up on held/denied claims or payments related to all FC programs communicating with finance to resolve issues
• Oversee employee electronic risk files throughout with other administrative specialists
• Complete and submit expense reports timely (Concur)
• Other duties as assigned

• Work all claims via Evolv routing prior to billing runs and communicate with the Operations liaison as issues arise
• Ensure data is managed properly and efficiently via Evolv, Spider, Tableau, Intacct, and Microsoft Teams
• Ensure the confidentiality of client records and office environment

• Participate in all new administrative specialist interviews
• Provide training, mentoring, and coaching to new admins, as needed
• Host ongoing meetings/trainings amongst all state administrative specialists
• Plan administrative specialist workshop to build relationships across the company
• Build relationships amongst administrative specialists and leadership
• Empower and inspire other administrative specialist to continue successfully on career path
• Provide clear expectations and oversight for all administrative specialists in the office
• Cascade all needed and relevant information to all administrative specialists
• Attend and participate in NECCO meeting structure, administrative specialist conference calls and activities
• Assist program/state director in creating/reviewing individual performance scorecards for all administrative specialist
• Act as back-up in the event that an administrative specialist is absent (Evolv or other database assistance)
• Communicate in a responsible, courteous, and professional manner with stakeholders
• Assist corporate with new developments/ideas that help improve office productivity
• Practice ruthless pragmatism
• Engage in peer to peer feedback
• Know and live the Necco Corporate Culture Principles
• Embody the three essential virtues of humble, hungry, and smart
• Drive your Individual Performance Scorecard
• Adhere to and contribute to the Necco meeting structure

• Minimum of 21 Years of Age
• High School Education (Degree Preferred)
• Valid Driver’s License
• Minimum of 3 Years’ experience in office, data entry and/or billing.
• Valid driver’s license
• 25/50 to 100/300 Auto Insurance Coverage depending on role and responsibilities
• Training and Travel willingness
• Excellent communication, writing and organizational skills with a high level of proficiency
• Successful completion of all required criminal background checks
• Must possess the skills to navigate and execute software programs (i.e Microsoft Office, Database, Electronic Health Record, Dashboard)
• Willingness and experience in working within a team structure
• Must have the…