IT Network and Systems Administrator

Job Description - IT Network and Systems Administrator

GENERAL SUMMARY:

The IT Network and Systems Administrator is responsible for managing and maintaining our end client’s networks. Ensuring client satisfaction and quieting their networks are essential in this position.

Essential Duties and Responsibilities:

The IT Network and Systems Administrator position is a key contributor in the success of managing our client’s networks. This is achieved by quickly resolving incidents that our clients open tickets for and by constantly monitoring the alerts generated by our tools to resolve incidents before our clients are aware.

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience with Windows 2012, 2016, 2019 , 2022   2025 Server
• Installing, troubleshooting and managing Microsoft products (Windows
  10/11, Office 2016/2019)
• Experience with Linux and Apple/Macs is a plus
• Experience with Microsoft Office 365 / 365 Tenant / Azure / Entra
• Experience troubleshooting email related issues
• Experience deploying images through imaging tools
• Thorough understanding of client/server applications architecture
• Coordinating and implementing network software and hardware upgrades
• Intermediate knowledge in routers, layer 2/3 switches, and other networking devices.
• Troubleshooting LAN/WAN performance, connectivity, and related network problems
• Administering LAN/WAN security, antivirus and spam control measures
• Network cabling and troubleshooting
• Other duties may be added as defined.

Required Qualifications/Skills:

• 2+ years’ experience in computer network management or 1 years' MSP experience
• Experience in managing end client networks
• Must have the ability to handle multiple tasks and priorities
• Must be detail-oriented
• Must have strong interpersonal communication and team-based skills
• Must have strong documentation skills
• Must have exceptional oral and written communication skills
• Being a self-starter as well as a problem-solver

Preferred one of the following Certifications:

• Comptia A+/Server+/Network+
• Microsoft MCP/MCA
• Microsoft MCSA/MCSE
• VMWare VCP-7/8
• Cisco CCENT/CCST/CCNA

Experience:

• IT Helpdesk Support: 2 years (Required)
• LAN/WAN: 2 years (Required)
• Microsoft Windows Desktop/Server: 2 years (Required)
• Microsoft Office: 1 year (Preferred)
• Apple (Mac): 1 years (Plus)
• Linux (Plus)

Working Conditions:

Normal professional, office environment.

* The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.*

Pay: $16.00 - $19.00 per hour

Benefits:

• Professional development assistance

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Huntington, WV 25705 (Required)

Work Location:

In person