More jobs:
Inside Sales & Customer Service
Job in
Huntley, McHenry County, Illinois, 60142, USA
Listed on 2026-07-10
Listing for:
LTF Technology
Full Time
position Listed on 2026-07-10
Job specializations:
-
Sales
Inside Sales, CRM System, Sales Development Rep/SDR, B2B Sales -
Customer Service/HelpDesk
CRM System
Job Description & How to Apply Below
About SunLight2®
SunLight2® is a U.S.
-based architectural LED lighting company specializing in high color accuracy, Dim-to-Warm technology, and premium LED lighting products.
The Inside Sales & Customer Service Representative supports B2B customers including lighting showrooms, electrical distributors, designers, and architects. This role focuses on customer service, sales support, quotations, order management, and account development.
The ideal candidate has at least 5 years of inside sales and customer service experience in a B2B environment.
Key Responsibilities Sales & Account Support- Answer customer inquiries via phone and email
- Cold call and email prospective customers
- Support showroom programs, displays, and project sales
- Follow up on quotations and sales opportunities
- Assist outside sales representatives and regional managers
- Prepare quotations and process orders
- Confirm pricing, lead times, and shipping details
- Monitor open orders and provide status updates
- Maintain pricing and account policies
- Provide prompt and professional customer support
- Resolve order and product issues
- Build long‑term customer relationships
- Deliver a high-quality customer experience
- Maintain CRM records and account activity
- Track quotations, opportunities, and sales pipeline
- Provide weekly reports and updates
- Keep customer and showroom documentation organized
- Minimum 5 years of inside sales and customer service experience
- Experience supporting B2B sales
- Excellent verbal and written communication skills
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Office and CRM systems
- Base salary plus performance-based bonus
- Medical, dental, and vision insurance
- 401(k) plan
- Paid PTO
- Additional benefits based on company policy
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