Dispatch Coordinator- Security

Dispatch Coordinator
- Security page is loaded## Dispatch Coordinator
- Security locations:
SE Health Hospital time type:
Full time posted on:
Posted Todayjob requisition :
JR14116#
** Southeast. Always the right career direction.**##
** Job Description Summary
** The Dispatcher/Coordinator provides essential administrative and operational support to the Director of Safety & Security. This role is responsible for the seamless execution of dispatching, scheduling, and timekeeping functions. As a highly team-oriented position, it requires meticulous attention to detail to maintain departmental compliance and efficient daily operations.##
** Job Description
**** Essential Functions****(10 minimum)
*** Acts as the department ambassador, providing directions and policy information to patients, visitors, and staff with a focus on de-escalation.
* Operates a multi-line phone system to receive routine and emergency calls.
* Assists with the immediate dispatch of personnel through paging systems and two-way radios.
* Logs maintenance calls and dispatches them to the Life Safety team via assigned systems.
* Acts as the primary scribe for disaster training, drills, and the Physical Environment Committee.
* Serves as the Administrator for the Cyrun computer dispatch system, managing employee roles and tracking event records for committee dissemination.
* Maintains and updates the employee parking decal database, ensuring appropriate location assignments.
* Coordinates bi-weekly decal assignments specifically for new hire orientation.
* Maintains department files in a neat, orderly, and compliant manner.
* Acts as the department timekeeper for Life Safety and Security personnel.
* Manages accounts payable by receiving and processing vendor invoices.
* Monitors inventory levels and orders stock and non-stock supplies as required.
* Oversees department vehicle requirements, including the coordination of necessary repairs and routine maintenance.
* Conducts rounds on assigned areas to ensure continuous compliance with internal policies.
* Operates and tests mass notification platforms to alert staff during active shooter, weather, or facility emergencies.
* Ensures all dispatch logs and incident reports meet documentation standards for Life Safety.
* Manages the distribution and auditing of physical keys and electronic badge access for high-security areas.
* Compiles weekly/monthly metrics on response times, call volumes, and incident types to identify trends for the Physical Environment Committee.
* Performs other duties as requested by primary manager that do not compromise moral code of conduct or protocols set in place for patient or employee.###
** Supervised Positions
*** None
* * Qualifications**###
** Minimum Education Required
*** Two (2) years’ experience in Microsoft Suite, Timekeeping, Record Keeping and Data Entry###
** Minimum Education Preferred
*** Five (5) years’ experience in Microsoft Suite, Timekeeping, Record Keeping and Data Entry###
** Minimum Experience Required
*** High school diploma or equivalent###
** Minimum Experience Preferred
*** Associates degree
** Required Knowledge/ Skills/ Abilities
*** Demonstrates exceptional oral and written communication skills to effectively relay information across the department.
* Maintains professional telephone etiquette while managing a high-volume, multi-line phone system.
* Provides excellent customer-focused service, maintaining a congenial, courteous, and professional demeanor at all times.
* Projects a neat and professional appearance as a representative of the Safety & Security department.
* Demonstrates proficient computer knowledge, specifically within the Microsoft Office Suite (Word and Excel).
* Exhibits strong data entry and typing skills with a high degree of speed and accuracy.
* Possesses the technical ability to coordinate complex dispatching across multiple shops and emergency response teams.
* Maintains proficiency in general office procedures and departmental timekeeping systems.
* Proven ability to multi-task and prioritize competing demands in a high-pressure environment.
* Strong aptitude for maintaining accurate, organized, and compliant departmental records.
*…