Front Desk​/Receptionist

Front Desk / Receptionist

At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow.

Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value – not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We’d love for you to join our team!

B&A is looking for a Front Desk / Receptionist to join our HQ team in Huntsville, AL. The Front Desk Receptionist serves as the first point of contact for visitors, clients, and employees. This role is responsible for greeting guests, answering and directing phone calls, managing front desk operations, and providing administrative support to ensure a professional and welcoming office environment.

• Greet and assist visitors, clients, and employees in a courteous and professional manner.
• Answer, screen, and route incoming phone calls and emails.
• Maintain a clean, organized, and professional reception area.
• Manage visitor sign‑in procedures and issue visitor badges as required.
• Schedule appointments, meetings, and conference rooms.
• Receive, sort, and distribute mail, packages, and deliveries.
• Perform general administrative duties, including filing, data entry, copying, scanning, and record maintenance.
• Maintain office supplies inventory and coordinate replenishment when needed.
• Assist with travel arrangements, expense reporting, and meeting logistics as assigned.
• Support various departments with administrative tasks and special projects.
• Ensure confidentiality of sensitive information and adherence to company policies.

• Strong telephone etiquette and customer service skills.
• Ability to maintain professionalism when interacting with diverse groups of individuals.
• Dependable, punctual, and highly organized.
• Ability to work independently and as part of a team.
• Strong problem‑solving and time‑management skills.

• High school diploma or equivalent; associate degree preferred.
• 1+ years of receptionist, customer service, administrative assistant, or related experience.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and Teams).
• Strong organizational skills with attention to detail.
• Ability to multitask and manage competing priorities in a fast‑paced environment.
• Professional appearance and demeanor.

B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.

B&A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit…