Flag Design Assistant

Alabama Flag & Banner is seeking a motivated, detail-oriented Flag Design Assistant to join our team on-site in Huntsville, Alabama.
This is an in-person position and is not remote.

We are looking for someone who is organized, dependable, computer-savvy, and comfortable working directly with customers. The ideal candidate is a self-starter who can manage multiple tasks, pay close attention to details, work independently, and take initiative.

Alabama Flag & Banner is seeking a motivated, detail-oriented Flag Design Assistant to join our team on-site in Huntsville, Alabama.
This is an in-person position and is not remote.

We are looking for someone who is organized, dependable, computer-savvy, and comfortable working directly with customers. The ideal candidate is a self-starter who can manage multiple tasks, pay close attention to details, work independently, and take initiative.

This is primarily an administrative and customer service position with graphic design responsibilities. You will work directly with customers by phone and in our showroom, assist with orders, provide pricing and product information, and help customers determine the best materials, sizes, and styles for their projects.

You will also assist with basic custom design layouts and prepare customer artwork files using design software. Advanced graphic design skills are not the primary focus of this position; strong administrative, organizational, computer, and customer service skills are essential.

• Answer incoming phone calls and assist customers with questions and orders
• Greet and assist customers visiting the showroom
• Coordinate customer orders from initial request through production
• Provide pricing, quotes, and product information (Quickbooks, Outlook)
• Help customers select appropriate materials, sizes, styles, and options
• Enter and maintain accurate order information (Quickbooks)
• Assist with basic custom design layouts (Adobe)
• Prepare and format artwork files using design software (Adobe Creative Suite, Flexi)
• Review orders and artwork for accuracy and completeness
• Communicate customer requirements clearly to the appropriate team members
• Manage multiple projects while maintaining attention to detail

We are looking for someone who:

• Has strong administrative and organizational skills
• Provides friendly, professional customer service
• Is comfortable answering phones and working with customers in person
• Has strong computer skills and is comfortable learning new software (Microsoft Outlook and Quickbooks are used DAILY, Adobe Creative Suite is used OFTEN, Flexi design software is used regularly)
• Is detail-oriented and accurate
• Can prioritize and manage multiple tasks, while supporting evolving and varied customer requirements
• Works well independently and takes initiative, filling in when needed in different roles
• Has experience with graphic design and design software
• Communicates clearly and professionally