Service Administrator

Description

Under the direct supervision of the Branch Manager, this position provides administrative support for the Service and Construction departments.

• Review Service Tickets for billing accuracy.
• Enter time worked for Service Technicians and Construction personnel in Great Plains – Time Track software.
• Close out Gilbarco/Warranty claims.
• Issue and receive Purchase Orders.
• Commission/Register new equipment installed.
• Review denied/past-due invoices.
• Obtain multiple trip approval for billing purposes.
• Assist construction manager with ordering equipment, setting up jobs and reviewing jobs for close out.

• Strong attention to detail.
• Good knowledge of Excel/MS Office.
• Good at multitasking and prioritization.
• Excellent verbal and written communication skills required.
• Excellent interpersonal skills required.
• Self-starter with focus on process improvement.
• Great Plains experience a plus.
• Related work experience in service dispatching strongly.

• Thoroughness
• Technical capacity
• Personal responsibility

This position has no direct supervisory responsibilities, but may serve as a coach and mentor for other positions within the company.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

Standard Office hours are Monday
- Friday 8-5 PM.

Local travel into the branch is expected.

High school diploma/GED required.

US Work Authorization is required.

As an Equal Employment Opportunity employer, it is Guardian Fueling Technologies’ policy to provide equal employment opportunity for all applicants and employees. Guardian Fueling Technologies does not unlawfully discriminate on the basis of race, national origin, sex, pregnancy, color, religion, age, physical or mental disability, legally-protected medical condition, veteran status, marital status, sexual orientation, or any other basis protected by state or federal laws.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.