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HelpDesk/Support Technical Support Customer Service Rep CRM System

On-Site IT CRM IV: Customer Liaison

Job in Huntsville, Madison County, Alabama, 35824, USA
Listing for: Rothe ARES Joint Venture, LLC
Full Time position
Listed on 2026-03-03
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep, CRM System
  • IT/Tech
    HelpDesk/Support, Technical Support, CRM System
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology service firm is seeking a Customer Relationship Manager for an on-site role in Huntsville, AL. The position involves coordinating critical customer-facing support for the Marshall Space Flight Center’s IT services, acting as a trusted advisor to ensure alignment with mission needs. Candidates should have a strong background in Customer Relationship Management (CRM) and experience in supporting IT needs.

This includes resolving issues, strengthening relationships, and translating customer requirements into actionable activities.
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