Field Service Representative

Job
The Leonardo DRS Land Electronics business provides C4I Network computing and integrated situational awareness, as well as state-of-the-art embedded diagnostics, vehicle power management and combat vehicle integration products and services.

Job
The Leonardo DRS Land Electronics business provides C4I Network computing and integrated situational awareness, as well as state-of-the-art embedded diagnostics, vehicle power management and combat vehicle integration products and services.
Business Unit:
Land Electronics

Location:

Huntsville, AL
Career

Functional Area:

Field Service
Telework Type:
Onsite
Relocation Available:
Yes
Type:
Full-time Employee

Schedule:

1st

Shift: 9/80
Our Mission
At Leonardo DRS Land Electronics, we build rugged, cutting-edge electronic systems that keep our warfighters connected, protected, and dominant on every battlefield. From advanced vehicle electronics and power management to tactical communications and sensor integration, our gear is engineered for the harshest environments - and the highest stakes. We move fast, innovate relentlessly, and deliver solutions that turn technology into tactical advantage.

Join us and own the edge where innovation meets mission


Job Summary
When a vehicle intercom system or battle management system goes down in the field — stateside or halfway around the world, there's no time for it to sit broken. This Field Service Representative role puts you on the front line of that fight, delivering hands-on support for Vehicle Intercom Systems (VIS) and Battle Management Systems (BMS) to both domestic and foreign military customers.

You'll own the full lifecycle of field support: installing and troubleshooting VIS/BMS hardware and software, running DSESTS and SE MSD services, and keeping equipment mission-ready at depots, training sites, and customer locations worldwide. This is a role built for someone who's comfortable working independently, thinks fast under pressure, and is ready to travel (sometimes OCONUS for extended stretches) to put hands directly on the equipment that keeps our forces connected and informed.

If you want technical work that matters and takes you further than a cubicle, this is it
Essential Functions

• Deliver hands-on Vehicle Intercom System (VIS) support to domestic and foreign military customers, from installation through troubleshooting and repair.
• Provide field-level Battle Management System (BMS) support across domestic and international customer sites, keeping mission-critical systems operational.
• Lead VIS/BMS hardware and software installation efforts, ensuring systems are configured, tested, and mission-ready before turnover.
• Deliver limited DSESTS and SE MSD services and support as part of the broader field service mission.
• Set up and support customer demonstrations that showcase DRS equipment in real operating environments.
• Report progress and status regularly, and provide budget, cost, and schedule input to keep field assignments on track.
• Communicate clearly with customers and DRS personnel and contribute technical input to proposal efforts.
• Mentor and coach less experienced field service engineers, building bench strength across the team.

• Associate’s degree, or an equivalent combination of education and experience, with 5+ years of related field service experience.
• Familiarity with VIS software installation and configuration.
• Working knowledge of tactical radio systems.
• Familiarity with Battle Management Systems (BMS).
• Advanced communications, networking, and electrical theory knowledge
• Ability to read and understand schematics, identifying basic and advanced circuits
• Demonstrate basic personal/electrical safety
• Familiar with the requirements for handling US ITAR and related export-controlled data-3
• Solid…