Credit & Collections

Location:

1 Ben E Keith Way, New Brockton, Alabama

For more than a century, Ben

E. Keith Company has been a leader in fine food and premium beverage distribution, and we strive to consistently exceed our customers’ expectations.

Our Food Division is a complete broad line multi‑state distributor, and our Beverage Division operates throughout the state of Texas as a proud distributor of Anheuser‑Busch products, craft and import beer brands, spirits, and wine.

We are dedicated to the growth and success of our business, our customers, and our employees—continuing our commitment to delivering quality since 1906.

The purpose of the Credit & Collections Coordinator position is to provide administrative support of the day‑to‑day operations of the credit department.

Note:

• Setup, process and monitor progress of credit applications, including follow‑up to completion.
• Provide excellent customer service internally and externally.
• Maintain, re‑reference and follow‑up with customers various needs.
• Other duties may be assigned as needed.

The key outputs for the Credit & Collections Coordinator are listed below.

• Setup customer accounts and maintain the master customer file, ensuring that all customer credit data is recorded, filed, and entered in the database, accordingly, including verification and documentation of customer taxability.
• Processing of references for credit applications.
• Follow‑up and auditing of new customer account files for completion.
• Provide excellent customer service internally and externally.
• Respond to customer invoice requests in a timely manner.
• Responsible for researching invoice short pays and follow‑up to invoice resolution.
• Responsible for Government accounts ageing reports, maintenance, credit memo, maintain re‑reference and follow‑up with customers various needs.
• Processing of non‑sufficient funds checks; including notes and changes to customer accounts.
• Maintain monthly tax reports and communicate with Customers and Sales Team what tax permits will be expiring.
• Other duties may be assigned as needed.
• Reviewing accounts receivable records and investigate for discrepancies or errors.
• Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

Knowledge and Experience

• High School graduate / GED.
• Previous experience with credit/collections is preferred.
• Proficient in Microsoft Office applications including Word, Excel, Outlook, and PowerPoint.
• Ability to effectively communicate both verbally and in writing.
• Ability to learn and use all Ben
  
  E. Keith applications.
• Valid driver’s license is required for driving to perform company business.

Roles, Skills and Attributes Required

• Monday through Friday, 8 a.m. to 5 p.m.
• Daily schedule may need to be adjusted to accommodate business needs.
• Customer‑focused.
• Must be 18 years or older.
• Represent Ben
  
  E. Keith with professionalism, maintain a positive attitude and follow dress code.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger and handle or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate.

• Short and Long Term Disability
• 401K with matching contribution
• Employee Assistance Program
• Wellness Program
• Educational Assistance Program
• Paid Vacation and Holidays
• Employee Credit Union

Ben

E. Keith (BEK) Company is one of the largest food and beverage distributors in the United States. We are a family‑owned…