Mortgage Loan Processor II

The purpose of this position is processing residential mortgage loan applications to ensure a smooth mortgage process. This position is an entry level position for individuals with less than 1 year of mortgage lending, or related experience that indicates an ability to master the technical and detailed duties required for the production of quality loan files. This position may serve as an assistant to an experienced processor, until a level of proficiency is achieved before transitioning to individual assignments for processing.

This position is for an experienced loan processor having 2+ years’ experience in the processing of residential mortgage loans.

• Data entry of loan applications to bank’s processing system and submission to automated underwriting system.
• Order and collect documentation necessary to address automated underwriting findings.
• Communicate with all parties on status of file.
• Work with originator and borrower to clear underwriting conditions.
• Ensure compliance with bank and government regulations.
• Solve file issues and problems within bank guidelines.
• Assist experienced processors with routine duties, such as ordering flood certificates, ordering appraisals, paying invoices, etc.
• Update information from bank statements, paystubs, and appraisal to bank’s origination system.
• Study the automated findings and underwriting conditions on files to learn the requirements for loan approvals.
• Obtain the knowledge needed to independently submit quality files to underwriting.
• Perform additional duties as assigned.

• Two (2) to three (3) years of related experience
• Knowledge of mortgage investor guidelines
• Knowledge of appraisal process
• Thorough knowledge of automated underwriting
• Knowledge of compliance guidelines
• Excellent organizational, communication, and computer skills
• Time management and prioritization skills necessary to manage workload
• Ability to solve complex loan problems
• Ability to manage difficult situations between interested parties in the mortgage transaction
• Ability to understand, apply knowledge, and resolve issues that arise between automated underwriting rules and manual underwriting rules
• Related education or processing/ real estate experience within a business, such as a bank, credit union, legal firm, insurance company, title company etc.
• Ability to be teachable and respond positively to coaching and training
• Ability to accurately input data with very little margin for error
• Ability to learn new processes quickly, retain information, and validate received information as applicable

Trustmark exemplifies the strength and possibilities that come with a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, genetic information, pregnancy, national origin, protected veteran, disability status, or any other characteristic protected under applicable law. Trustmark is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.