Bilingual Business Intelligence Analyst

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.

Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology.

At LG, we strive to make Life Good for Everyone.

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits.

Come join the team!

The Opportunity:

The Bilingual Business Intelligence Analyst will play a key role in driving data-informed decision-making and operational excellence across U.S. service operations. This position applies advanced data science, statistical modeling, and business analytics techniques to evaluate performance, identify growth opportunities, and support strategic initiatives aligned with global objectives. The role involves gathering, analyzing, and interpreting complex datasets to deliver actionable insights that enhance profitability, efficiency, and customer experience.

The ideal candidate will serve as a strategic bridge between U.S. operations and Seoul headquarters, ensuring data integrity, consistent KPI management, and effective bilingual communication. This position requires a Master’s degree in Data Science, Business Analytics, Economics, or a related field, along with hands‑on experience in database systems, data mining, big data, and statistical modeling. Bilingual fluency in Korean and English is essential to support accurate reporting and seamless collaboration with global teams.

Responsibilities:

• Perform operational analysis by applying specialized data science and business analytics expertise to design and interpret performance models that guide executive decision-making, enhance organizational efficiency, and improve performance.
• Gather, measure, analyze data and trends for department operation, activities and projects. Understand data variables and data visualization impacting business operation.
• Lead quantitative and statistical analysis to evaluate business performance, identify growth opportunities, and support strategic planning for U.S. service operations.
• Integrate business analytical insights with cross-cultural coordination.
• Translate complex data findings into strategic recommendations, supporting initiatives that improve profitability, operational efficiency, and customer experience.
• Support process improvement initiatives by analyzing workflow efficiency, identifying bottlenecks, and recommending data-backed solutions.
• Ensure data integrity and consistency across multiple systems and reporting platforms, contributing to strategic growth and operational alignment with Seoul global HQ through advanced data analytics, KPI management, and bilingual communication.
• Enable LGEAI to execute global strategies effectively and achieve sustainable growth in the U.S. market. Bilingual fluency in Korean and English is critical to ensure accurate…