Bilingual Business Intelligence Analyst

What we can offer

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits.

Come join the team!

The Bilingual Business Intelligence Analyst will play a key role in driving data-informed decision-making and operational excellence across U.S. service operations. This position applies advanced data science, statistical modeling, and business analytics techniques to evaluate performance, identify growth opportunities, and support strategic initiatives aligned with global objectives. The role involves gathering, analyzing, and interpreting complex datasets to deliver actionable insights that enhance profitability, efficiency, and customer experience.

The ideal candidate will serve as a strategic bridge between U.S. operations and Seoul headquarters, ensuring data integrity, consistent KPI management, and effective bilingual communication. This position requires a Master’s degree in Data Science, Business Analytics, Economics, or a related field, along with hands‑on experience in database systems, data mining, big data, and statistical modeling. Bilingual fluency in Korean and English is essential to support accurate reporting and seamless collaboration with global teams.

• Perform operational analysis by applying specialized data science and business analytics expertise to design and interpret performance models that guide executive decision‑making, enhance organizational efficiency, and enhance organizational performance.
• Responsible for gathering, measuring, analyzing data and trends for department operation, activities and projects. Understand data variables and data visualization impacting business operation.
• Lead quantitative and statistical analysis to evaluate business performance, identify growth opportunities, and support strategic planning for U.S. service operations.
• Integrate business analytical insights with cross‑cultural coordination.
• Translate complex data findings into strategic recommendations, supporting initiatives that improve profitability, operational efficiency, and customer experience.
• Support process improvement initiatives by analyzing workflow efficiency, identifying bottlenecks, and recommending data‑backed solutions.
• Ensure data integrity and consistency across multiple systems and reporting platforms. Contributes to strategic growth and operational alignment with Seoul global HQ through advanced data analytics, KPI management, and bilingual communication.
• Enables LGEAI to execute global strategies effectively and achieve sustainable growth in the U.S. market. Bilingual fluency in Korean and English is critical to ensure accurate reporting and strategic consistency between US operations and Korea HQ.

• Must possess a Master’s degree in Data Science, Business Analytics, Economics, or a related discipline.
• Must possess work experience in the field using the following skills or coursework with Database Systems, Data Mining, Big Data, Data Security and Privacy, Models of Operation Research, Probability & Statistical Model, Data Science in Python, Security and Privacy in Cloud Computing, and Intelligent Systems.
• Bilingual (English/Korean) in assistance with communication with HQ.

$85,000 — $90,000 USD

• No‑cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a…