Logistics Center Analyst

The Logistics Center Analyst will provide hardware on‑site support for the Service Desk as well as shipping and receiving support for multiple clients. The candidate(s) will support scanning incoming and outgoing product shipments as well as imaging and setting up systems for Service Desk analysts and other internal ASD users. The candidate will work daily on‑site in Huntsville, Alabama.

• Closed Circuit Television
• Tablets
• Time Clocks
• Service Now
• Windows 10 and 11 operating systems
• Microsoft and Google products

Candidate(s) shall stay informed of all changes to Logistics Center processes and procedures. In addition, the candidate(s) must maintain records of time entries. Previous technical experience with computer hardware is highly desired.

• Excellent communication skills, both written and verbal
• Must be decisive, conscientious and interact well in a team environment
• Have a strong desire to learn and ability to follow policies and procedures
• Must have a strong working knowledge of and experience with computer hardware and peripheral devices in a diverse environment
• Must be self‑motivated and self‑driven
• Ability to work independently with minimal supervision
• Able to work in a fast‑paced environment.

High School Diploma or Equivalent is required.

An Associate degree in a Technical or Computer Discipline or related field is preferred.

• Enterprise level Help Desk
• Onsite Support
• Experience with CCTV is strongly preferred

Windows 10 and 11 operating systems. Certification(s) preferred but not mandatory.

• CompTIA Security+
• MCITP (Enterprise Desktop Support Technician)
• A+
• HDI Desktop Support Technician

• Able to work Monday - Friday, anytime between the hours of 7 AM and 6 PM CST as needed.
• Ability to lift a minimum of 50 lbs and ability to work while standing or moving for extended periods.