IT Support Specialist

Camgian is hiring an entry‑level IT Support Specialist. The successful candidate will support a variety of duties pertaining to the updating, maintaining, and monitoring of the company’s computer systems and networks. They will assist with hardware and software installations and upgrades; perform system scans, analysis, reporting, and documentation; and assist with Identity and Access Management of Camgian’s network. Camgian is seeking self‑motivated candidates capable of delivering in a fast‑paced environment.

This position will report to the Director of IT within the company’s Operations organization.

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).
• Excellent problem‑solving and analytical skills with great attention to detail.
• Strong communication and teamwork skills.
• Strong interpersonal and communication skills.
• Familiarity with automation scripting skills (e.g., Power Shell, Bash, Python).
• Familiarity with Linux Operating System administration.
• Familiarity with Windows Operating System (Server and Workstation) administration.
• Familiarity with Router and Firewall administration.
• Familiarity with LAN Network administration to include switch, cabling, and Wi‑Fi network administration.
• Ability to work under pressure and meet deadlines.
• Ability to obtain and maintain a Secret clearance.
• United States Citizenship is required.

• Experienced in diagnosing and troubleshooting LAN, WAN, and VPN technologies, including cloud networking.
• Knowledge of network protocols such as TCP/IP, DNS (ISC BIND9), and DHCP (ISC KEA).
• Ability to work with Identity and Access Management (IAM) or related roles.
• Experience with Microsoft Active Directory, Azure AD, M365, and directory services.
• Experience with Microsoft and Linux patch management.
• Familiarity with IAM tools and technologies like Okta, SailPoint, Ping Identity, etc.
• Knowledge of cloud platforms (AWS, Azure, or Google Cloud) and their IAM components.
• Experience with CMMC security controls.
• Ability to support creation of firewalls and updating virus protection software and data security systems to keep data and communications protected.
• Ability to conduct threat monitoring, detection, incident response, and recovery efforts, ensuring effective and timely handling of security incidents.
• Ability to conduct regular risk assessments, vulnerability analyses, and penetration tests to identify and address security gaps.

• Installation, configuration, monitoring, and maintenance of computer hardware, software, systems, networks, printers, and scanners.
• Support computer and network scans for threats to monitor, detect, respond to, document incidents.
• Support corporate network hardware installation, configuration, monitoring, and maintenance.
• Support corporate user account/IAM definition, configuration, and administration.
• Other duties as assigned.

Exceptional work ethic, willingness to learn, tenacity not to quit, aptitude to surpass, and strong desire to work in a fast‑paced environment are necessary for success. Collaboration and cross pollination with other teams will be frequent; thus communication, openness, and willingness to share both success and failure are necessary. We are a team‑centric organization, there are no individuals, we win and lose together.

A career at Camgian includes an exceptional salary and benefit package, outstanding opportunities for growth, and a collaborative team environment.

• Team:
  We rally around a common mission and support each other ensuring that nobody has to go it alone.
• No Quit:
  No matter the difficulty, we always look for opportunities. Focusing blame wastes energy and time. We always keep moving forward.
• Win:
  We set high expectations for ourselves and our company and prepare and execute to win.