Software Technician

We’re looking to bring on a Software Technician to join our team. This is a great opportunity for someone early in their career who is looking to gain hands‑on experience in software support and GIS‑related work, while also being a strong fit for someone with more experience who enjoys working across a variety of technical functions.

In this role, you’ll perform a range of Support and Services activities within the Software department, working both independently and as part of a team. You’ll be involved in day‑to‑day software support, configuration, testing, and data‑related tasks while contributing to projects that support both internal teams and client needs.

$22.00 to $26.00 per hour depending on your skills and years of experience

• Assist with various Software related activities including, but not limited to support, testing, configuration, quality control, deployment, and data editing.
• Perform Geodatabase editing, querying and analysis tasks using Esri or Geo Current software tools.
• Assist with the installation and configuration of Esri, Geo Current, and third‑party software applications.
• Provide client technical support for Geo Current and Esri software products.
• Track daily activity and provide updates to supervisor.
• Comply with all safety policies and procedures. Report all unsafe activities to supervisor and/or Human Resources.
• Perform other approved duties as assigned by supervisor and department management.

• General knowledge of how software applications and computer systems work.
• General understanding of Geographic Information Systems.
• Excellent oral and written communication skills that allow for information to be disseminated to all levels of employees.
• Ability to excel in a detail‑oriented environment with a high level of accuracy.
• Ability to work in a team environment and establish/maintain effective work relationships.
• Ability to frequently communicate with co‑workers and clients; must be able to exchange accurate information.
• Ability to be productive from either an office or remote working location.

We are open to candidates at varying experience levels. Ideal candidates may bring a combination of the following:

• Bachelor’s degree in Geography, Computer Science, or other closely related degrees plus a minimum of one (1) year of experience showing demonstrated proficiency with software applications and Esri ArcGIS suite of products OR an equivalent combination of education and experience.
• Experience in compiling formal written reports for external clients.
• Professional GIS experience in the utility sector is a plus.
• Experience with ArcGIS Server, ArcGIS Pro, ArcGIS Online, SQL Server is a plus.
• Professional experience with client interaction.
• Ability to get training and obtain a level of Esri certification, as directed by supervisor.

• Must possess a valid driver license

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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