EPIC Application Analyst III – HomeHealth​/Hospice

Responsibilities

• Perform Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems
• Provide Epic application support, troubleshooting, training and reporting activities
• Provide non-Epic application support and troubleshooting for integrated third-party applications
• Serve as liaison between TSG groups, clients and vendors
• Conduct advanced analysis of Epic application design including planning implementations and maximizing application benefits
• Mentor teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients
• Manage assigned projects and meet deadlines
• Conduct highly complex work unsupervised with extensive latitude for independent judgement
• Adhere to departmental policies and procedures
• Plan and conduct requirements gathering for Epic projects and requests
• Coordinate, plan and conduct detailed design sessions based on client/business needs and application functionality
• Coordinate, plan, and conduct analysis of client business needs
• Develop reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies
• Serve as liaison between Epic modules
• Serve as a professional and technical mentor to teammates
• Recognized as a subject matter expert and advanced individual contributor
• Serve as advocate for department initiatives and processes
• Facilitate a positive and collaborative work environment
• Adhere to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post‑change reporting, as appropriate

• High school diploma or equivalent required
• Associate’s/Bachelor’s degree in computer science, information systems, healthcare, business or equivalent experience required
• Minimum of eight years of related experience
• Valid Virginia driver's license required
• Vendor and/or industry certifications/proficiencies as determined by management
• Certification/proficiency in applicable Epic module
• Additional certifications/proficiencies in module associated with primary Epic module required
• Must be a self‑initiated team player that can work under minimal supervision, with strong organizational, problem‑solving and analytical skills
• Must be able to work both independently and in a team setting
• Must facilitate a positive and collaborative work environment
• Must be able to serve as mentor to teammates to foster skills development among team
• Must be flexible and capable of prioritizing multiple projects and meeting deadlines
• Effective communication skills (oral, written and presentation)
• Ability to collaborate with others, including clients and vendors

Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility.

• Epic application analysis
• Epic application design
• Requirements gathering
• Configuration
• Documentation
• Testing
• Implementation
• Troubleshooting
• Project management
• Change management

• Mentoring
• Problem-solving
• Analytical skills
• Organizational skills
• Collaboration
• Communication skills
• Team player
• Flexibility
• Independence
• Leadership

• High school diploma
• Associate’s degree
• Bachelor’s degree
• Epic module certification
• Vendor certifications