Knowledge Management Analyst

Knowledge Management Analyst – Huntsville, Alabama

Chenega Military, Intelligence & Operations Support (MIOS) seeks an experienced Knowledge Management Analyst to design, maintain, and improve KM frameworks and assets that support federal operations.

• Design and maintain a centralized knowledge management (KM) framework to support institutional knowledge capture, process transparency, and workflow continuity.
• Develop and curate KM products, including SOPs, decision memos, workflows, process maps, and training repositories.
• Manage collaboration platforms (e.g., Microsoft Teams, SharePoint) to enable secure and efficient information sharing across stakeholders.
• Align KM strategies with cybersecurity and mission assurance priorities, ensuring reusable assets are version‑controlled and accessible.
• Support live dashboards and reporting mechanisms for KM metrics using BI tools like Power BI or Tableau.
• Catalog, index, and manage the storage and access of explicit organizational knowledge (documents, files) to make it easily discoverable.
• Understand the needs of information end‑users and construct access paths (e.g., link pages) to facilitate their access to information.
• Track and report on usage of KM assets and resources to improve the framework and support.
• Integrate KM activities into daily operations and conduct training and outreach to implement and sustain established KM goals and objectives.
• Develop and maintain a framework to assess KM readiness and training supporting ongoing command and staff functions.
• Participate in exercise planning meetings and conferences to coordinate and develop actions and events for exercise participation to stimulate KM training objectives.
• Maintain open lines of communication with a distributed network of supported government customers to facilitate feedback and troubleshoot identified KM challenges.
• Contribute to brainstorming meetings and develop new ideas related to improved KM practices in support of designated government customers.
• Other duties as assigned.

• Bachelor’s degree in Science, Technology, Engineering, Mathematics, IT, or business‑related programs.
• 3+ years of experience in knowledge management.
• Baseline and Full Computing Environment Certifications for IAT‑II IAW DoD 8570.01‑M (Security+ certification) desired.
• Must have an active Secret clearance with the ability to obtain TS with SCI eligibility.

• Strong understanding of KM principles and collaboration technologies (SharePoint, Teams).
• Experience working in secure or classified environments preferred.
• Background in federal or DoD IT, cyber, or program environments a plus.
• Familiarity with records management and governance standards.
• High proficiency in Microsoft Office suite and advanced skills in Word, Excel, PowerPoint, and Outlook.
• Knowledge of cloud technologies (AWS, Azure, GCP, Oracle) and hybrid cloud environments.
• Program Management Certification desired.
• Cybersecurity certifications like CISSP, CISA, or CISM desired.
• Experience using collaborative tools.
• Experience implementing KM methodologies that resulted in improved efficiencies or elimination of waste.
• Demonstrated experience developing customized dashboards on SharePoint with linked data sources.
• Experience extracting, transforming, and structuring data to support exploratory analytics and operational reporting.
• Strong creative and visual storytelling skills with an eye for design, usability, and user experience.
• Expert knowledge of data visualization tools to deliver actionable information.
• Knowledge and experience with data analysis and data technical expertise in data management, engineering, and science.
• Skillful time management and organizational skills to set and meet deadlines.
• Ability to work independently and within a team.
• Ability to work effectively in a team environment to encourage collaboration, innovation, and continuous improvement.
• Ability to meet minimum clearance requirements.
• Ability to work nights, weekends, and holidays as required.
• Ability to travel up to 10 %.

Chenega MIOS offers a broad range of benefits to support our team members.