IT Scrum Master IRES - SSFB​/HSV

IT Scrum Master

Position Title:

IT Scrum Master

Location:

Schriever Space Force Base, Colorado Springs, CO or Redstone Arsenal, Huntsville, AL

Relocation Assistance:
None available at this time

Remote/Telework: NO - Not available for this position

Clearance Type:
DoW Secret

Shift: Day shift

Travel Required:

Up to 10% of the time

Description of Duties:

The IT Scrum Master supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will:

• Partner directly with the Release Train Engineer (RTE) to define, mature, and align the Scrum Master role with program-level SAFe frameworks and Agile release trains.
• Collaborate with the RTE to design, implement, and train the IT team on customized Agile processes, helping technical staff smoothly transition to a structured Agile delivery model.
• Establish a cohesive "one-team" dynamic across geographically split locations (HSV and COS) by leveraging virtual collaboration tools and maintaining an inclusive hybrid engagement model.
• Facilitate an optimized Agile battle rhythm tailored to the unique operational needs and delivery cycles of the IT and infrastructure teams.
• Guide and coach the team and organization on how to use Agile/Scrum practices to deliver high-quality IT solutions.
• Assist the Product Owner and Technical Leads with backlog maintenance, prioritizing IT initiatives, and translating technical requirements into actionable user stories.
• Assist the team by making sure all data for planning is documented into the system of record for accurate reporting and metrics development.
• Deliver metrics to the RTE on a recurring (weekly) basis.
• Identify, track, and actively resolve impediments or blockers that hinder the team's ability to meet Sprint goals.
• Manage and track team capacity, sprint velocity, and burn-down charts using Agile lifecycle management tools.
• Facilitate cross-team coordination and dependency management, especially when rolling out complex enterprise system upgrades or resolving break/fix activities.
• Ensure that IT service delivery and cybersecurity compliance tasks are properly integrated into the Agile workflow.
• Foster a culture of continuous improvement, collaboration, and accountability within the team.

The successful candidate will:

• Possess a strong leadership presence with the ability to influence and mentor highly technical engineers who may be new to Agile frameworks.
• Be a collaborative partner capable of aligning team-level operations with the broader organizational vision defined by the program's RTE.
• Be highly proficient in managing remote/virtual team dynamics, ensuring active participation and communication across multiple time zones.
• Be able to quickly learn challenging IT and infrastructure concepts to better understand team impediments and technical debt.
• Be comfortable operating in an ambiguous, "greenfield" environment to build and document standard Agile processes from the ground up.
• Effectively function as a self-starter, identifying project risks, resource bottlenecks, and opportunities to improve team efficiency.
• Have excellent presentation, oral, and written skills to facilitate effective interchanges with senior customer management, Product Owners, and technical staff.
• Have a "can-do" attitude, be able to work in a very high-pace and dynamic enterprise IT environment and embrace change.

Basic Requirements:

• Must have 4, or more, years of general (full-time) work experience. May be reduced with completion of advanced education.
• Must have 2, or more, years of directly related experience acting as a Scrum Master, Agile Coach, or Project Manager.
• Must hold a current Agile certification (e.g., Certified Scrum Master (CSM), Professional Scrum Master (PSM I), or SAFe Scrum Master (SSM)).
• Must have experience using Agile management and collaboration tools (such as Jira, Confluence, or Azure Dev Ops) to facilitate remote and hybrid teams.
• Must have experience applying Agile methodologies to IT operations.
• Must have an active DoW Secret Security Clearance.
• Must be able to obtain an active DoW Top Secret Security Clearance.

Desired Requirements:

• Have an active DoD Top Secret Security…