×
Register Here to Apply for Jobs or Post Jobs. X

Senior Service Desk Lead - Enterprise IT & SLAs (SECRET

Job in Huntsville, Madison County, Alabama, 35824, USA
Listing for: Doist
Full Time position
Listed on 2026-08-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 97000 - 135000 USD Yearly USD 97000.00 135000.00 YEAR
Job Description & How to Apply Below
Position: Senior Service Desk Lead - Enterprise IT & SLAs (SECRET)

Ping Wind is seeking a Service Desk Lead in Huntsville, AL to direct responsive, customer-focused system support for PAE Fires users. You will oversee intake, triage, routing, escalation, and performance reporting to minimize downtime and meet SLAs.

Responsibilities include coaching service-desk staff, coordinating with security and network teams, and maintaining high customer satisfaction. The role requires a SECRET clearance and a Bachelor's degree or equivalent.

#J-18808-Ljbffr
Position Requirements
10+ Years work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary