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Service Desk Analyst - Fast IT Support & Access Mgmt

Job in Huntsville, Madison County, Alabama, 35824, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-08-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below

Jobtailor is seeking an IT Support/Help Desk professional in the United States (Alabama) to serve as the primary contact for users needing technical assistance. You will handle EUC requests via phone or self-service, document needs, resolve incidents, and contribute to a knowledge base.

You will collaborate with IT teams, manage access, and mentor junior staff. Requirements include a high school diploma, 1–2 years in customer service and IT call center support, Active Directory and TCP/IP

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