IT Technician

Posted Wednesday, August 19, 2026 at 5:00 AM

CCI Facility Support Services, LLC is expanding its workforce and is seeking an IT Technician. We are committed to fostering a work environment that offers long-term stability and growth. We value our employees and are dedicated to supporting their success throughout their career with us. With a strong track record of consistent growth, we provide a secure and dependable workplace for those looking for a lasting career.

The IT Technician installs, configures, and maintains computer hardware and software to ensure reliable performance. The role supports help desk operations by troubleshooting issues, resolving tickets, and documenting work accurately. The technician monitors Windows systems, assists with basic Windows Server and network support, and contributes to IT infrastructure projects and system rollouts.

CCI Facility Support Services, LLC offers a great benefits package complete with medical, dental, and vision insurance, health savings account health reimbursement account, flexible spending account, employer paid life and disability, 401(k) matching, and paid time off along with other essential benefits.

This position will report to our office location in Huntsville, AL at Redstone Arsenal.

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties, but not all duties performed for this position. Other duties may be assigned.

• Provide technical support for Windows desktops, laptops, printers, mobile devices, and peripheral equipment for commercial and residential clients.
• Deploy, configure, image, and upgrade Windows 10/11 systems, including BIOS/UEFI setup, driver installation, software configuration, and post deployment testing.
• Repair and replace desktop, laptop, and mobile device components, including storage drives, memory, power supplies, keyboards, screens, and other internal hardware

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed are representative of the knowledge, skill, and/or ability required.

• Associate degree in an IT-related field or A+ Certification.
• Two years of work experience in administration, help desk, implementation, desktop support, and troubleshooting experience.
• Basic Windows Server and Network Support
• Operating Systems:
  Windows 10, Windows 11, macOS, Android IT Support:
  Tier I/II Support, Help Desk Support, Desktop Support, Remote Support, On Site Support Systems: PC Imaging, OS Installation, BIOS/UEFI Configuration, Driver Installation, Data Migration Microsoft:
  Microsoft 365, Outlook, Teams, One Drive, Basic Azure Exposure, Active Directory Support Security:
  Bit Locker, Domain-Joined Systems, User Account Support, Security Policy Support Hardware:
  Desktops, Laptops, Printers, Scanners, Mobile Devices, SSDs, RAM, Power Supplies, Displays Networking:
  Wi-Fi Troubleshooting, Network Connectivity, Shared Resources, Printer Connectivity

As a condition of employment, you will be required to pass a pre-employment drug screening (post accepted offer) and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations.

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires the ability to maneuver around work sites, see, hear, and verbally communicate with co-workers and clients. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; frequent opportunity to move about and to work outside the office environment for extended periods involving exposure to the elements with weather that will include extreme heat, cold, wind, rain or other…