Windows/VMware Systems Administrator — Tier-3 Escalation
Listed on 2026-08-22
-
IT/Tech
IT Support, HelpDesk/Support
EOE Statement
Technology Automation & Management (TeAM), Inc.
TeAM is looking for highly motivated and highly skilled individuals who are ready for exciting opportunities with a growing company. For more than a quarter of a century, we've built our reputation as a premier solutions provider to the Federal Government, and eagerly seek creative problem solvers to join our TeAM.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Pending Contract Award
Position Responsibility Summary:
- Primary Function - Windows/VMware Administration (PWS 1.16.3, 1.16.3.1): Maintains VMware ESXi environments and Windows-based VM/appliance administration, ensuring maximum uptime and optimized resource allocation across classified and unclassified partitions.
- Cross-Functional Service Desk Escalation (PWS 1.16.6.1, 1.16.6.2):
** Cross-trained in Service Desk User Support and Technical Guidance to serve as a Tier 3 escalation point. When Service Desk Technicians encounter complex Windows server errors, VM performance degradation, or application-to-server connectivity failures exceeding Tier 2 capabilities, directly engages from the ticket queue to diagnose root cause at the infrastructure level and implement resolutions, reducing mean time to resolution rates.
Minimum Required Qualifications
- Experience: VMware ESXi administration;
Windows Server OS management, patching, and STIG implementation in DoD environments; AD/GPO management. - Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
- Certifications: IAT Level II certification required per DoDM 8140.03.
- Years of Experience: 5 to 10 years of systems administration experience.
- Security Clearance: Active SECRET clearance.
Duty Location: Redstone Arsenal, Huntsville, Alabama 35898
Work Arrangement: On-site (embedded within the OCIO); situational telework may be authorized on a case-by-case basis with COR/KO approval
Travel Requirements: CONUS travel may be required; all travel requires prior written COR approval per JTR/FAR 31.205-46
Full-Time/Part-Time Full-Time
Tags
Pending Contract Award Pending Contract Award
Relocation Assistance
Sign-on Bonus
Travel Required
RFI/RFP
Req Number INF-26-00034
Location PAE Fires IT Support Services
This position is currently accepting applications.
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