Vice President, Software Engineering and Data Intelligence

Job Description Summary

Under the direction of the Senior Vice President / Chief Information Officer, provides strategic and operational leadership for the Credit Union's Software Development and Data Science & Analytics functions. Oversees software development, software engineering, data engineering, enterprise data governance, data architecture, business intelligence, analytics, and decision-support platforms. Leads the planning, development, implementation, and support of software solutions, data platforms, and analytics capabilities that advance organizational objectives through secure, efficient, and scalable technology and data practices.

Responsible for business performance, vendor management, regulatory compliance, information security controls, disaster recovery, and business continuity within assigned areas. Champions engineering excellence, enterprise data governance, data quality, analytics advancement, and the effective use of information assets to improve operational efficiency, enhance member experiences, strengthen decision-making, and reduce organizational risk. As a member of Executive Management, directs policy development, strategic planning, fiscal management, and departmental operations for functions under their leadership.

Accountable for achieving RFCU's strategic objectives while ensuring services are delivered efficiently, cost‑effectively, securely, and in compliance with applicable regulations.

Plans, organizes, evaluates and directs the work of the Software Development, Software and Data Engineering, Data Science & Analyticsfunctions, with subordinate managers and supervisors ; participates in establishing business, operational, technology, analytics, and member service plans to meet assigned goals and objectives. Provides executive leadership to develop and retain highly skilled, member service-oriented professionals through selection, training, coaching, performance management, succession planning, and day‑to‑day management practices that support the Credit Union’s mission, strategic goals, RISE Values, and Code of Ethics.

Leads and directs department staff in the development and application of new processes, services and technologies to achieve higher efficiency, productivity and member service and greater business market share. Directs and oversees the hiring and placement of highly competent staff within the department; plans and evaluates the performance of managers, supervisors and staff; establishes performance requirements, business targets and personal development plans for subordinates;

monitors and evaluates performance; provides coaching for performance improvement and personal development; takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with RFCU human resources policies/procedures and subject to top management concurrence. Provides vision and strategy for data engineering and data management activities, including data pipelines, and architecture, data governance, data quality, metadata management, data standards, data ownership, information asset management, data warehouse strategy, and analytics enablement across the enterprise.

Establishes data policies, standards, structures, roles, responsibilities, and enforcement mechanisms that support effective management, protection, accessibility, and appropriate use of enterprise information assets. Ensures software engineering practices, data engineering solutions, applications, and analytics platforms incorporate appropriate privacy, security, compliance, ownership, disaster recovery, and performance considerations, including requirements related to cloud storage and third‑party service providers. Leads the development, delivery, support, and continuous improvement of custom software applications, API integrations, software engineering practices and architecture, data pipelines and data engineering platforms, analytics tools, dashboards, business intelligence solutions, and decision‑support systems.

Establishes and oversees adherence to all relevant processes, policies and standards…