Infrastructure Manager

Overview

i3 is seeking a creative and driven Infrastructure Manager with a passion for solving real world issues on a cross-functional, fast paced team. Candidate will be responsible for working closely with the system administrators and end users to properly design and maintain the network. Candidate should have a strong background in Red Hat Linux, Windows Server or Cisco networking.

As the infrastructure manager your role is to ensure the stability, integrity and efficiency of the in-house network that supports an Army network. The Infrastructure Manager will apply communication, analytical, and problem-solving skills to help identify, communicate and resolve issues to maximize the benefit of IT systems investments while leading a team of systems administrators and network engineers.

• Develops, manages, and leads a team of Systems Administrators by providing advice, guidance, learning opportunities, feedback, and training.
• Provide technical expertise supporting information system components, infrastructure integration and maintenance to satisfy system security requirements for several stakeholders. i.e. ZTA, MFA, implementing policies and procedures for best practices.
• Provide direct customer service and technical support to local and remote users as required via phone, e-mail, on-line systems and in person.
• Configure information technology infrastructure in accordance with best practices and DISA STIGs.
• Maintains the integrity and security of servers and systems applicable to the compliance of RMF accreditation packages.
• Monitor, evaluate, and maintain systems and procedures to safeguard information systems, networks and databases.
• Install software, updates, patches and upgrades.
• Understanding of software configuration management, build, deployment and release management, application lifecycle management, infrastructure, and Dev Sec Ops  tools and processes.
• Have a customer centric approach and provide all levels of support for the technical and cyber team as well as the user base community.
• Coordinate OS, middleware, and database patching.
• Notify affected teams of the upgrade and patching activities.
• Similarly, work with application teams to identify server needs for new applications.
• Provides advice and training to end-users and provides mentorship to junior team members.
• Other duties as assigned.

Education/Experience

• Bachelor’s degree in Computer Information Systems, Information Technology, Computer Science, or a related technical field. Additional experience may substitute for degree.
• 10-15 years of relevant experience.
• U.S. Citizenship required.
• Active Secret clearance required to start. Must be able to maintain the security clearance required for this position.
• Prior experience as a Systems Administrator.
• Working knowledge of current systems and applications.
• Ability to troubleshoot and resolve software and hardware conflicts.
• Be able to quickly adapt to new situations, have a strong commitment to a team environment, maintain a capacity to work with little supervision, and the willingness to learn new technologies.
• Experience with storage, backup and disaster recovery technologies.
• MS Windows server installation/configuration experience.
  • Group Policy / Active Directory configuration and management.
  • Experience with Power Shell.
  • Knowledge of O365, SharePoint, and Azure.
• Certifications:
  • Required:
    
    CompTIA Security+ CE
  • Preferred: CCNA, RHCSA, Microsoft O/S cert.

Knowledge/Skills

• Knowledge of office administration and procedures.
• Exceptional judgment capabilities and relationship management skills.
• Excellent communication, teamwork, and client service skills; ability to clearly communicate in discussions and written documents, and to deliver feedback clearly and tactfully.
• Interact with a diverse array of customers and staff in a professional and courteous manner.
• Work independently with accountability for accurate and complete results.
• Be extremely organized and exceptionally detail oriented.
• Work well both independently and in a team environment.
• Be energized by a fast-paced work environment.
• Must be able to communicate with others effectively.
• Analyze information and respond appropriately.
• Manage…