Network Manager

• Own the design, architecture, health, reliability, scalability, and security of network infrastructure
• Manage and maintain network infrastructure across on-premises and cloud environments
• Configure, implement, maintain, troubleshoot, and optimize routers, switches, firewalls, VPNs, wireless networks, and related technologies
• Monitor network performance, availability, and capacity
• Resolve complex network incidents and service interruptions
• Participate in critical incident response, root cause analysis, and corrective action planning
• Maintain network documentation, diagrams, configurations, and operational procedures
• Perform network maintenance, upgrades, and configuration changes
• Support network monitoring and management tools
• Lead and develop network team members; assign work, establish priorities, monitor progress, and provide technical guidance
• Conduct one-on-one meetings, provide feedback, and support employee development
• Manage the team’s on-call rotation and 24/7 network support operations
• Implement network security controls, firewalls, VPNs, access controls, segmentation, and vulnerability remediation
• Support security assessments, audits, compliance, and change management requirements
• Lead and participate in network infrastructure projects, upgrades, migrations, and improvements
• Evaluate technologies and solutions; automate repetitive processes and improve workflows
• Partner with Infrastructure, Security, Cloud, and other technical teams
• Manage vendors, service providers, procurement, technical assessments, and vendor performance
• Communicate network issues, risks, project updates, and recommendations to leadership and stakeholders
• Participate in hiring, interviews, talent attraction, mentorship, and company culture initiatives
• Attend headquarters approximately twice per year and travel as required; approximately 10% travel may be required

• Must reside in the Eastern or Central time zone
• Must be located in one of:
  Alabama, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Washington, or Wisconsin
• Bachelor's degree in Computer Science, Information Technology, or a related field required
• At least 5 years of professional experience in network engineering, network administration, or a related network infrastructure role
• At least 1 year of experience managing, supervising, or leading a technical or network team
• Hands-on experience managing and troubleshooting enterprise network infrastructure across on-premises and cloud environments
• Experience supporting network projects, upgrades, migrations, and infrastructure improvements
• Experience with network monitoring, troubleshooting, and critical incident response
• CCNA required prior to employment
• CCNP required prior to employment
• Strong knowledge of TCP/IP, DNS, DHCP, VLANs, BGP, and OSPF
• Knowledge of Cisco networking technologies and NGINX
• Knowledge of firewalls, VPNs, network security, and network segmentation
• Working knowledge of cloud networking, particularly Azure and/or AWS
• Knowledge of ITIL practices for incident, problem, and change management
• Hands-on experience with Cisco Firepower and ASA firewalls
• Experience with Dell OS10 and SonicOS networking platforms
• Strong hands-on network configuration, troubleshooting, and problem-solving skills
• Ability to manage and prioritize multiple technical issues and projects
• Ability to lead a team while remaining actively involved in day-to-day technical operations
• Strong communication, technical documentation, and collaboration skills
• Ability to analyze network performance and identify opportunities for improvement
• Must have valid U.S. work authorization without current or future employer sponsorship

Demonstrates expertise in network infrastructure design, management, and security, with a strong focus on troubleshooting, incident response, and team leadership. Proficient in managing both on-premises and cloud environments, ensuring optimal network performance and reliability.

• Network Infrastructure Management
• Team Leadership and Development
• Network Security Implementation
• Cloud Networking (Azure/AWS)
• CCNA and CCNP Certifications

• Network Configuration
• Troubleshooting
• TCP/IP
• DNS
• DHCP
• VLANs
• BGP
• OSPF
• Cisco Networking Technologies
• Network…