Systems Administrator III

Description

The Digital Sector at Leidos currently has an opening for a System Support Specialist to work in our Huntsville, AL office. This is an exciting opportunity to leverage your experience in support of the NEST Contract mission, providing end-user computing device services to NASA at Marshall Space Flight Center (MSFC).

• Deliver new services to customers, including mobile, print, and computer services.
• Troubleshoot and resolve assigned customer issues.
• Interact daily with NASA customers to provide consultation and guidance on NEST services.
• Perform initial problem identification and troubleshooting of system issues, serving as a primary point of contact for NASA customers.
• Provide system support and guidance to assist customers with adjusting or obtaining services.
• Assist end users with hardware and software requests.

• Bachelor’s degree in Computer Science or a related field.
• 8+ years of Information Technology (IT) support experience.
• Strong professional written and verbal communication skills.
• Experience supporting current versions of the Windows operating system.
• Experience working with current versions of macOS.

• Knowledge of and experience with the NASA desktop computing environment and software suite.
• Experience using Service Now to manage incidents and service requests.

• U.S. Citizenship is required.
• Ability to obtain and maintain a Public Trust.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

For U.S. Positions:
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the  automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or…