Customer Service Technician II

Customer Service Technician II

Huntsville, AL

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting‑edge technology and take your career to the next level!

• Maintain proper document accountability for record keeping and historical archives.
• Maintain inventory, prepare order quantities, and track resupply activities.
• Perform fleet planning, operation, and maintenance.
• Perform general maintenance and custodial tasks of warehouse/parts facilities and equipment, e.g., sweeping, and discarding waste.
• Prepare materials for shipping, palletizing, banding, and wrapping, including weights and dimensions.
• Operate various vehicles, including vans, pickup trucks, and 2‑ton flatbeds.
• Operate general material handling equipment (Forklifts, pallet jacks, and like equipment).
• Other duties as assigned.

• High school diploma or GED equivalent.
• 2+ years’ experience in alarm monitoring, physical security, military operations center, emergency communications, or a similar environment is preferred.
• Secret clearance required.

• Must demonstrate maturity and technical strength in the respective area of expertise and be able to adjust quickly to a complex and ever‑evolving scope of work.
• Mechanical aptitude and the ability to conscientiously follow written and verbal instructions.
• Proper use of standard hand tools and material handling equipment.
• Proper use of battery‑powered tools.
• Ability to maintain a driver’s license.
• Ability to lift boxes, packages, and equipment weighing up to 100 pounds using proper equipment and lifting techniques.
• Physically fit with full use of arms, legs, and back.
• Ability to work in extreme cold or hot conditions in warehouses or weather.
• Ability to maintain required training and certifications.
• Ability to travel 10‑20% to CONUS and OCONUS locations.
• Ability to work nights, weekends, and holidays as required.
• Ability to use computers to search for and generate information using Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Ability to use Adobe to create forms and documents and merge files.
• Ability to communicate with customers to understand various shipping and storage requirements.
• Ability to communicate with commercial shipping companies to track and plan for shipments.

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry‑level employees to senior leaders, we believe there’s always room to learn.

We offer opportunities to help sharpen skills in addition to hands‑on experience in the global, fast‑changing business world. From on‑the‑job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer / Veterans / Disabled

Native preference under PL 93‑638.

We participate in the E‑Verify Employment Verification Program.