Membership Manager

Job in Huntsville, Madison County, Alabama, 35824, USA

Listing for: The National Council of Young Men’s Christian Associations of the United States of America

Full Time position
Listed on 2026-02-16

Job specializations:

Management
Event Manager / Planner, Client Relationship Manager

Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR

Under the direction of the Membership Director and in accordance with Association policies, the Membership Manager is responsible for overall day-to-day operations of the membership department, including scheduling and managing staff, ensuring a high level of customer service, upholding association policy and procedures, and providing accurate information to members and guests. This role also is responsible for safety as it relates to building entry.

Hours for this position may vary to include evenings and weekends.

Must have high school diploma or equivalent, bachelor’s degree preferred.

Must have a minimum of 2 years of customer service experience.

Prior supervisory experience preferred.

Must be able to relate well to members and program participants to resolve issues and conflict.

The position requires good organizational, oral, and written skills.

Must be self-motivated, demonstrate decision-making skills, require minimal supervision, and work well with members and staff.

Must be able to stand and walk for extended periods of time on a frequent basis.

Must be able to exhibit the core values of caring, honesty, responsibility, and respect in all aspects of work with the YMCA.

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