Maintenance Supervisor

Description

Fortis Property Management Job Description

Job Title: Maintenance Supervisor

Weekly

Hours:

40

Department: Maintenance

Prepared by: Human Resources

Reports to: Community Manager

Date: 2/05/2026

The Maintenance Supervisor is responsible for the total on-site maintenance of the assigned Community.

You don't work for us; you work with us. At Fortis, our success is the result of people like you filling out job applications like this. From your first day in the office, you are a Fortis team member. We pride ourselves on employing thoughtful, innovative, and outgoing people like you.

We put our money where our mouth is; we take care of our team. We maintain a competitive commission and bonus structure to recognize your hard work, guarantee paid time off, and provide employee rental discounts on our properties because we know that your family at home is and should be your first priority. We also promote internal advancement to further your life in our Fortis family because we believe that our leaders of tomorrow come from the workers of today

You work alongside an assistant manager and a maintenance technician. All are under the direction of your community manager. There, your contribution to the team is specifically:

Under the direction of the Community Manager, they are responsible for:

• Achieve budgeted maintenance expenses
• Assist in the achievement of the annual budget plan
• Make recommendations to the Community Manager regarding the purchasing of supplies and equipment

• Physical condition of the community
• Advise the Community Manager of maintenance problems and solutions
• Ensure all work orders are completed in a timely fashion
• Provide same-day services on work orders
• Walk the community daily, noting needed repairs
• Knowledge of all utility cut-offs
• Establish and maintain a preventive maintenance program
• Carefully monitor turnover trends
• Daily communication with the Community Manager to discuss progress, follow-up, or complications regarding maintenance activities
• Participate in the development and implementation of an ongoing property maintenance and improvement plan
• Produce timely turns on vacant units
• Assume emergency on-call duty status as scheduled by yourself and the manager
• Maintain the maintenance shops

• Provide superior customer service
• Follow up on work orders to ensure the highest quality of customer satisfaction
• Risk Management adherence to ensure resident, associate, and visitor safety as well as property safety

• Maintain a professional image and attitude, and expect the same from all maintenance associates
• Adherence to and proper implementation of all Fortis Properties Management policies and procedures
• Assign daily work duties to service staff
• Schedule on-call maintenance coverage in partnership with the manager

• Fair Housing policies and procedures
• ADA, OSHA, and EPA policies and procedures

Other duties as needed or required

The Maintenance Supervisor will report to the Community Manager and/or Assistant Manager.

The Maintenance Supervisor will oversee all on-site maintenance associates and all outside contractors employed by Fortis Property Management and who work in the community in a maintenance-related capacity

• High School graduate or equivalent
• Vocational/Technical school and/or college
• Continuing Education

• 2-3 years of prior property maintenance experience or related field
• 1 year of supervisory experience

• HVAC Certification
• General property operations
• Certification and/or proven aptitude in the repair of HVAC systems, appliances, plumbing, and electrical systems
• Pool care and/or CPO license, where applicable
• Equipment/Irrigation and Electronic Access Gate Repair
• Strong communication skills, both oral and written
• Good decision-making…