Quality Assurance Specialist

Position Summary

The Quality Assurance Specialist supports LSINC’s Quality Management System (QMS) and day-to-day quality assurance activities to ensure products, processes, and documentation meet customer, regulatory, and company quality requirements.

This position works closely with Manufacturing, Engineering, Supply Chain, Program Management, and other functional teams to perform inspections, identify and document nonconformances, support corrective actions, maintain quality records, assist with audits, and promote continuous improvement throughout the organization.

The Quality Assurance Specialist serves as a hands‑on quality resource within LSINC’s manufacturing environment and plays an important role in ensuring products are manufactured and delivered in accordance with established drawings, specifications, procedures, and customer requirements.

• Support the implementation, maintenance, and continuous improvement of LSINC’s Quality Management System (QMS).
• Assist with maintaining quality procedures, work instructions, forms, inspection records, and other controlled documentation.
• Ensure quality records are complete, accurate, properly maintained, and readily available for review.
• Support compliance with applicable quality standards, customer requirements, contractual requirements, and internal procedures.
• Assist with internal, customer, supplier, and external quality audits.
• Track audit findings and assist with corrective action follow-up and closure.
• Identify opportunities to improve quality processes, documentation, and controls.

• Perform and/or support incoming, in-process, and final inspections of materials, components, assemblies, and finished products.
• Verify products against engineering drawings, specifications, bills of material, work instructions, acceptance criteria, and customer requirements.
• Document inspection results and maintain accurate inspection and quality records.
• Identify, document, and communicate nonconforming materials, components, or products.
• Support disposition and control of nonconforming material in accordance with established procedures.
• Work directly with Manufacturing and Engineering personnel to investigate and resolve quality concerns.
• Assist with first article inspections and other product verification activities as required.
• Monitor recurring production quality issues and communicate trends or concerns to appropriate personnel.

• Participate in Root Cause Analysis activities using quality tools and methodologies such as:
  • 5 Why
  • Fishbone (Ishikawa)
  • Pareto Analysis
  • Failure Mode and Effects Analysis (FMEA)
• Support Corrective and Preventive Action (CAPA) activities from issue identification through implementation and verification.
• Assist in investigating product, process, and documentation-related nonconformances.
• Track corrective action items and follow up with responsible departments to support timely completion.
• Verify that corrective actions have been implemented and assist in evaluating their effectiveness.
• Maintain documentation related to nonconformances, root cause investigations, and corrective actions.

• Support incoming inspection and evaluation of supplier‑provided materials and components.
• Document and communicate supplier‑related nonconformances.
• Work with Supply Chain and Procurement personnel to resolve supplier quality issues.
• Assist with tracking supplier quality performance and recurring supplier issues.
• Support supplier corrective action requests and follow‑up activities as needed.
• Participate in supplier audits or supplier quality reviews when required.

• Assist with investigations involving customer complaints, product returns, warranty concerns, and other reported quality issues.
• Support containment activities when product quality concerns are identified.
• Assist in gathering documentation and objective evidence needed for customer corrective action responses.
• Help ensure customer quality concerns are documented, investigated, and addressed in a timely manner.
• Support traceability and documentation requests associated…