Quality Team Lead

Overview:

The Quality Team Leader plays a critical role in supporting daily operations and fostering a culture of accountability, safety, and continuous improvement on the production floor. Acting as a working leader, this role is responsible for coordinating quality audit activities, ensuring quality standards are met, and providing day-to-day guidance to team members. The Quality Team Leader models Delta Faucet Company’s core values by setting expectations, communicating clearly, and maintaining a focus on Safety, Quality, Delivery, and Cost (SQDC) metrics.

This position requires a hands-on, people-focused leader who can drive performance while developing team capabilities.

• Lead by example in safety, quality, attendance, and work ethic
• Communicate daily goals, changes, and expectations to team members
• Foster collaboration between shifts and departments
• Support conflict resolution and promote a positive work environment

• Monitor work areas to ensure compliance with safety protocols and PPE usage
• Conduct daily safety checks and report or address hazards
• Participate in daily safety discussions and promote a proactive safety culture

• Ensure quality auditors meet daily audits per schedule and product meets quality standards
• Maintain readiness of quality audit equipment as well as calibrated quality measurement tools/ gages for production use.
• Adjust labor assignments to optimize staffing levels

• Respond to and elevate quality non-conformances, working in collaboration with Production Team Leaders to resolve in real-time
• Follow escalation procedures, including the Quality Hold process, when needed
• Support root cause analysis and corrective actions for recurring problems

• Encourage quality auditor involvement in quality process or production process improvement
• Support Kaizen events and problem-solving workshops
• Assist in identifying bottlenecks and suggesting improvements

• Train and cross-train new and existing employees
• Provide performance feedback and recommend corrective actions when needed
• Support team engagement and recognition efforts

Lead or participate in pre-shift GEMBA walks and Tier 1 huddles

• Provide shift-level updates and contribute to Tier 2 discussions as required
• Track and communicate quality metrics and corrective actions
• Track and document daily quality events, all logs related to quality hold cages and quality hold events.
• Execute and sustain daily Leader Standard Work (LSW) tasks including visual checks, standard audits, escalation protocols, and Team Leader shift reports

• High School Diploma or equivalence
• Experience in a manufacturing or production environment required
• Prior leadership or lead-person experience preferred
• Must demonstrate strong communication, organization, and accountability
• Comfortable using Microsoft Office and production tracking systems

• Lift, bend and reach, including below waist level and above shoulder level
• Lift, push and pull weights of up to 25lbs frequently and up to 50lbs.occasionally
• Work daily overtime and weekend support as dictated by production schedule.

Company:
Delta Faucet Company

Shift 1 (United States of America)
Full time
Hiring Range: $22.74 - $26.11 USD
Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.

Delta Faucet Company (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to…