Barista - PT

Job Summary

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right beverages and café items.

Equally, you play an essential role in maintaining the attractive presentation and ensuring the efficient running of the Café. You help unpack and stock deliveries, tidy the bake‑case and dining area, and work the registers quickly and friend‑lily, ensuring customers receive a highly professional service.

Location:

AL - Huntsville

Classification:
Part‑Time

• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when possible, being flexible and responsive to the store’s needs — we are open from early mornings to late evenings every day, including weekends and most holidays.
• Show a positive and eager approach to work, performing assigned tasks with purpose and energy, working hard and reliably.
• Support and consider colleagues, going out of your way to help others in the team and showing kindness.
• Remain cheerful with customers, consistently going out of your way to help them.
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
• Enjoy being a barista.

• Use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
• Develop strong merchandising skills to maintain the café presentation and cleanliness.
• Maintain visual merchandising of counters and floor fixtures.
• Run a register competently to serve customers quickly and reliably.
• Support the receiving and unpacking of deliveries and efficient and accurate stocking.
• Make food and drinks properly with ease and accuracy, using available information such as drink recipe guides and product spec sheets.
• Maintain café cleanliness through the execution of daily and weekly cleaning tasks during your shift.
• Follow FIFO practices, correctly dating products consistently.
• Support the book‑floor team willingly and effectively when needed.
• Understand loss‑prevention procedures and de‑escalation techniques, identifying theft and problematic behaviors.

• Build café knowledge of the products we offer across beverage, bakery, savory options, and gifting.
• Use this knowledge to maintain an interesting and appetizing presentation.
• Speak about and support key sales objectives such as new LTO items or café promotions, sharing knowledge with customers and colleagues.
• Make effective food and beverage customization recommendations to customers on varied items.
• Build knowledge and engagement for the execution of café retail options.
• Use café training tools appropriately.
• Apply café safety, hygiene, and sanitation guidelines correctly and reliably.
• Use this knowledge to support the success of key products and promotions.

As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance to the next step in the career path — Senior Barista — where you will take on new challenges and gain further opportunities for growth.

You will, of course, comply with all company policies and procedures.