Housing Choice Voucher Specialist

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Full Time Huntsville, AL, US

3 days ago Requisition

Salary Range: $21.89 To $28.42 Hourly

Position Summary

The Housing Choice Voucher (HCV) Specialist is responsible for the technical and administrative work assisting with the coordination of the Housing Choice Voucher (HCV), Veterans Affairs Supportive Housing (VASH), Mainstream, Foster Youth to Independence, Emergency Housing Vouchers (EHVs), and Project-Based Voucher (PBV) Programs. These tasks are to be performed with a satisfactory rating concerning HUD agency scoring systems such as Section 8 Management Assessment Program (SEMAP), National Standards for the Physical Inspection of Real Estate (NSPIRE), and other future HUD required evaluation systems.

Responsibilities

The statements below describe the principal duties and responsibilities generally assigned to this position. They are not intended to be an exhaustive list of all work performed. Duties may be added, removed, or reassigned by management to meet operational needs and in accordance with Agency policy, applicable law, and HUD requirements.

• Administers an assigned caseload and/or specialized program functions by conducting interviews, reviewing applications and supporting documentation, determining eligibility, calculating family share of rent, and processing required documentation in accordance with HUD regulations, Agency policy, and established timelines.
• Prepares, issues, and tracks program documents and contracts, including housing assistance payments documentation, owner correspondence, and related records, to support timely lease‑up and continued assistance.
• Processes admissions, annual and interim reexaminations, moves, portability actions, changes in family composition, changes of ownership, and terminations in accordance with HUD requirements, Agency policy, and quality control standards.
• Provides accurate, timely, and professional customer service to applicants, participants, owners, community partners, Agency staff, and members of the public, and refers complex or specialized matters to the appropriate resource when necessary.
• Reviews information from the Enterprise Income Verification (EIV) system and other third‑party sources; identifies discrepancies; initiates appropriate follow‑up; and supports compliance‑related reviews, repayment actions, and program integrity activities consistent with applicable requirements.
• Maintains complete, accurate, and auditable participant, including required notices, verifications, calculations, and case documentation, in accordance with record retention, privacy, and confidentiality requirements.
• Performs rent calculations, utility allowance reviews, payment adjustments, over payment processing, and related account actions accurately and within established processing deadlines.
• Supports portability billing and receivable/payable functions with other housing authorities and maintains related financial and case records as assigned.
• Conducts or supports applicant briefings, participant communications, and issuance of vouchers and related packets to ensure clear understanding of program requirements and family obligations.
• Evaluates and documents rent reasonableness using current comparable market data and negotiates rents with owners, when appropriate, consistent with HUD requirements and Agency methodology.
• Coordinates notices, informal hearings, conferences, and other due process actions related to program compliance, eligibility, and continued assistance, as assigned.
• Monitors workflow, caseload status, and program deadlines to support timely…