Software Design Engineer

Software Design Engineer 3

Software Design Engineer 3 for the Missile Defense Agency (MDA) Engineering Directorate Modeling & Simulation (M&S) Office (DES).

• Design and implement tools and scripts in Service Now, Jira, Confluence, and SharePoint to automate data extraction, transformation, and reporting tasks.
• Customize Service Now, Jira, and Confluence workflows, templates, and macros to support business processes.
• Collaborate with cross-functional teams to understand automation requirements and deliver effective solutions.
• Monitor and improve performance of automation tools and address issues proactively.
• Write clear, maintainable code and documentation.
• Ensure data accuracy, security, and compliance in all automated processes.
• Develop, test, and deploy software solutions while leveraging AI for code suggestions and optimizations.
• Automate repetitive development tasks using AI-driven coding assistants.
• Collaborate with engineers, data scientists, and product managers to improve process workflows.
• Develop user interfaces in Service Now, Jira, Confluence, and SharePoint with a focus on usability and user experience.
• Collaborate with team members to gather requirements and provide technical solutions.
• Participate in and present findings at working group meetings, coordination meetings, peer reviews, and other technical interchange meetings.
• Design, develop, and build functional SharePoint sites that are easy to use and user friendly by collaborating with staff on layout, design, build, and implementation.
• Update site content to keep pages up to date as required.
• Collaborate with cross-functional teams to develop and implement software solutions that support MDA initiatives.

• U.S. Citizenship
• Bachelor's Degree in Computer Science or a related field
• 5 years applicable software development experience
• Active Secret clearance is required to start
• Strong understanding of software development principles, algorithms, and data structures
• Experience with Systems Engineering processes, including collecting and developing requirements to ensure collaborative activity, permissions, workflows, and site configurations are implemented cohesively within the software development environment
• Significant experience developing process automation tools in one or more of the following platforms:
  Power Automate, Service Now, Jira, Confluence, and Share Point
• Ability to work in an agile development environment and collaborate with cross-functional teams
• Strong problem-solving skills and willingness to use AI-driven development
• Experience in user interface design and process workflow design
• Detail-oriented with a focus on delivering high-quality solutions

• Experience in user interface design and process workflow design
• Experience developing process automation tools in Service Now, Jira, Confluence, and Share Point
• Experience with data visualization using Microsoft Power BI
• Experience developing software requirements
• Experience working on DoD software programs or government contracts
• Experience with programming languages and frameworks including JSON, HTML, Java, JavaScript, CSS, Git Lab, Power Automate, Power BI, Git Hub Copilot, and ChatGPT

M-F; 8-5

Onsite

Yes, 0-10%

No

No

Torch Technologies is proud to offer a stable and professional work environment, a competitive salary, and an excellent, comprehensive benefit package including: ESOP participation, 401(k) match and safe-harbor contribution, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, Health Saving Accounts and Health Reimbursement Accounts, EAP, education assistance, paid time off, and holidays.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. Torch Technologies, Inc. participates in E-Verify.