Intermodal Dispatcher

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Full Time Huntsville, AL, US

2 days ago Requisition

Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to IMC drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.

• Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching.
• Complete lines of dispatch in computer system from paperwork that drivers turn in daily relating to completed runs. Scan paperwork into system once completed.
• Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure. Apply THS if needed.
• Apply any additional charges including and notify customer service of changes.
• Track/Maintain INCA yard report, MDR, CNI, and Divisional Pool
• Actively participate in driver recruiting and retention
• Distributes and keeps track of the Nextel radios and fleet truck assignments
• Request rail billing
• Processes ATP’s and Non-Productive pay. Review preliminary payroll

• Data entry skills;
  Good communication and organizational skills

• DOT Regulations;
  Hazardous Materials;
  Computer literate;
  Ability to multi-task

Operation Manager

Drivers

Driver pay information; customer accounts; dispatch activities