Information Technology Business Analyst II - Information Technology - Information Technology Division - Huntsville

JOB SUMMARY

Performs complex business analysis work. Work involves gathering, developing, and documenting

user requirements; reviewing, assessing, and developing business processes; creating and

validating user acceptance testing; performing post-implementation support of systems; providing

support for the systems development life cycle; and providing guidance to others. Works under

general supervision with moderate latitude for the use of initiative and independent judgment.

ESSENTIAL FUNCTIONS

A. Analyzes and tests procedures and information systems for efficiency and effectiveness;

gathers, analyzes, and documents user requirements, business processes, and problems to

automate and improve existing systems; obtains and documents business needs for new

systems; participates in user acceptance testing and testing of new system functionality; and

analyzes and assists in defining agency disaster recovery requirements.

B. Develops and reviews complex system documents to convey business requirements and

support efficient system design; prepares charts, diagrams, tables, flowcharts, and other

technical documentation regarding information technology systems and computer applications;

and prepares reports outlining study findings and recommendations following the Systems

Development Life Cycle (SDLC) methodology.

C. Analyzes program policies and procedures to determine their effect on automated systems and

system functional areas; facilitates the service request life cycle through customer-related

service request responses, business requirements coordination, technical specifications and

related artifacts review, and monitors system integration and user acceptance testing prior to

implementation; and confers with management regarding the status and progress of studies and

projects being conducted.

D. Develops, documents, and revises system design procedures, test procedures, and quality

standards; provides technical assistance in the design, development, implementation, and

modification of new and existing systems; and coordinates the development of online help

systems, operational manuals, educational materials, technical training, and information

programs for automated systems.

E. Provides technical assistance and training to program staff.

* Performs a variety of marginal duties not listed, to be determined and assigned as needed.

MINIMUM QUALIFICATIONS

Education, Experience, and Training

1. Graduation from an accredited senior high school or equivalent or GED and four years fulltime, wage-earning experience in at least two of the following functions: information systems

analysis, business process analysis, planning, documenting requirements, designing,

testing, software or systems quality assurance engineering, or deployment

or

sixty semester hours from a college or university accredited by an organization recognized

by the Council for Higher Education Accreditation (CHEA) or by the United States

Department of Education (USDE) with twelve semester hours in Management Information

Systems, Information Technology, or a related field and two years full-time, wage-earning

experience in at least two of the following functions: information systems analysis, business

process analysis, planning, documenting requirements, designing, testing, software or

systems quality assurance engineering, or deployment

or

Bachelor's degree in Information Technology, Business, or a related field from a college or

university accredited by an organization recognized by the Council for Higher Education

Accreditation (CHEA) or by the United States Department of education (USDE) and two

years full-time, wage-earning experience in at least two of the following functions:

information systems analysis, business process analysis, planning, documenting

requirements, designing, testing, software or systems quality assurance engineering, or

deployment.

2. Two years full-time, wage-earning project coordination experience.

3. One year full-time, wage earning experience in the use of Microsoft Office Suite or

equivalent to include word processing, spreadsheet, database, or presentation software

programs.

4. Criminal justice experience preferred.

5. Governmental program experience…