Information Technology Business Analyst IV - Information Technology - Information Technology Division

Position: Information Technology Business Analyst IV - Information Technology - Information Technology Division (017215)
JOB SUMMARY

Performs highly advanced business analysis work. Work involves overseeing the gathering, development, and documentation of user requirements; the review, assessment, and development of business processes; the creation and validation of user acceptance testing; the performance of post implementation support of systems; support of the systems development life cycle; and supervising the work of others. Works under minimal supervision with extensive latitude for the use of initiative and independent judgment.

ESSENTIAL FUNCTIONS

A. Oversees the analysis and testing of procedures and information systems for efficiency and effectiveness; oversees, assesses, and reviews user requirements, procedures, and problems to automate and improve existing systems; coordinates and analyzes computer system capabilities, workflow, and scheduling limitations; and participates in user acceptance testing and testing of new system functionality.

B. Oversees the development and review of complex system documents to convey business requirements and support efficient system design; oversees the preparation of charts, diagrams, tables, flowcharts, and other technical documentation regarding information technology systems and computer applications; and prepares reports outlining study findings and recommendations following the Systems Development Life Cycle (SDLC) methodology.

C. Oversees the analysis of program policies and procedures to determine their effect on automated systems and system functional areas; oversees the service request life cycle through customer-related service request responses, business requirements coordination across program areas, business requirements elicitation from requesters, technical specifications and related artifacts review, and monitors system integration and user acceptance testing prior to implementation; and confers with management regarding the status and progress of studies and projects being conducted.

D. Oversees the development, documentation, and revision of system design procedures, test procedures, and quality standards; provides technical assistance in the design, development, implementation, and modification of new and existing systems; and coordinates the development of online help systems, operational manuals, educational materials, technical training, and information programs for automated systems.

E. Supervises the work of others.

* Performs a variety of marginal duties not listed, to be determined and assigned as needed.

MINIMUM QUALIFICATIONS

Education, Experience, and Training

1. Graduation from an accredited senior high school or equivalent or GED and eight years full time, wage-earning experience in at least two of the following functions: information systems analysis, business process analysis, planning, documenting requirements, designing, testing, software or systems quality assurance engineering, or deployment

or

sixty semester hours from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE) with twelve semester hours in Management Information Systems, Information Technology, or a related field and six years full-time, wage-earning experience in at least two of the following functions: information systems analysis, business process analysis, planning, documenting requirements, designing, testing, software or systems quality assurance engineering, or deployment

or

Bachelor's degree in Information Technology, Business, or a related field from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of education (USDE) and six years full-time, wage-earning experience in at least two of the following functions: information systems analysis, business process analysis, planning, documenting requirements, designing, testing, software or systems quality assurance engineering, or deployment.

2. Four years full-time, wage-earning project management or project coordination experience.

3. Three years full-time, wage-earning experience in the supervision of employees.

4. One year full-time, wage-earning experience in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs.

5. Criminal justice experience preferred.

6. Governmental program experience preferred.

* Ability to maintain the security and integrity of critical infrastructure as it is defined by state law.

Knowledge and Skills

1. Knowledge of the limitations and capabilities of computer systems and the techniques used in the design of automated systems.

2. Knowledge of business process and systems analysis techniques and practices.

3. Knowledge of the principles, practices, and techniques of computer programming and system design, to include database management principles, structures, and designs.

4. Knowledge of project management practices and…