Financial Solutions Advisor - Participant Services; Series 7 and 66

Role Overview

Participant Services Financial Solutions Advisor (FSA) engages participants in goals‑based conversations to provide education and guidance when they need it most – whether they are transitioning from another job, just starting out in the workforce, building a family or preparing for retirement. In a contact‑center environment, FSAs leverage the Bank of America and Merrill offering model and collaborate with business partners to deliver service and education to active and separated Merrill 401(k) and Equity Plan participants.

• Provide comprehensive advice and customized solutions to help clients achieve their financial goals.
• Triage client leads, make referrals to business partners based on client needs and asset thresholds, and recommend brokerage products.
• Build financial plans with brokerage products, including stocks, bonds, mutual funds, annuities, banking and money‑managed solutions.
• Recommend banking and investment strategies that align with client financial goals and needs.
• Mitigate and control risk as part of daily activities.
• Identify and engage potential new clients through referrals or financial‑center clientele.
• Provide coaching and feedback to referral partners based on client needs.
• Operate during the 1st shift (United States of America) for 40 hours per week.

• Series 7, and 66 or equivalent required.
• Passion for excellence and willingness to exceed client expectations.
• Strong computer skills with the ability to multitask in a fast‑paced environment.
• Compliance with SAFE Act registration requirements.

• Account Management, Advisory Client Experience, Branding, Customer and Client Focus.
• Oral Communications, Active Listening, Attention to Detail.
• Client Solutions, Advisory Issue Management, Pipeline Management, Causation Analysis.
• Client Management Policies, Procedures, and Guidelines, Risk Management, Written Communications.

• Base salary range: $65,000 – $85,000 annualized, commensurate with experience, education and skill set.
• Eligible for a formulaic incentive plan with monthly, quarterly and/or annual incentive opportunities.
• Benefits include industry‑leading health, dental, vision, paid time off, and other employee support programs.

Pennington, NJ (1400 American Blvd - Hopewell Bldg
4).